Position is not funded and is contingent upon contract award.

501726 Job Title: Senior Web Administrator (Data Analytics & Business Intelligence)

Work Location: Arlington, VA / National Capital Region

Schedule: Full Time 40 hours per week; 8 hours per day (remote work is not authorized)

Relocation: No

IronMountain Solutions, Inc. is seeking a Senior Web Administrator to lead the data analytics, business intelligence, and reporting initiatives for the DHS CISA CI-ISE and HSIN-CI platforms. This role is a heavily data-driven position focused on tracking user experience (UX), measuring outreach success, building Key Performance Indicator (KPI) dashboards, and turning platform data into actionable insights for CISA leadership.

Job Responsibilities:   

Analyze complex datasets to track, measure, and report on platform user engagement, task completion rates, and stakeholder outreach metrics.
Develop, deploy, and maintain dynamic KPI dashboards and reporting frameworks using Business Intelligence (BI) tools (e.g., Power BI, Tableau).
Translate raw platform, web, and user data into actionable insights and strategic recommendations for CISA decision-makers.
Track platform analytics to ensure the program meets aggressive PWS performance targets, including a 20% increase in user engagement and a 15% improvement in task completion rates.
Measure the success of outreach campaigns, tracking the engagement of new stakeholders and overall stakeholder satisfaction ratings (targeting a 4.0/5.0).
Perform regular data quality audits to ensure data accuracy, structure, and searchability within the HSIN-CI environments.

Required Skills, Competencies and Abilities:

Advanced skills in data analysis, data mining, and data visualization.
Expertise in the development of performance metrics, reporting frameworks, and executive-level summaries.
Proficiency configuring and managing business intelligence tools (e.g., Power BI, Tableau, or equivalent).
Proven ability to translate raw data into actionable insights for high-level decision-making.

Experience and Technical Knowledge (REQUIRED):

Minimum of five (5) years of professional experience in data analytics or business intelligence.
Minimum of three (3) years of experience supporting reporting, building dashboards, and tracking performance metrics..

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Education and General experience:

Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.

Security Clearance Requirements:

Must be able to obtain and maintain a DHS Suitability / Public Trust or Entry on Duty (EOD) approval. Per federal requirements, only U.S. citizens are eligible for this level of clearance.

IronMountain Solutions is an Equal Opportunity Employer

Learn more about this Employer on their Career Site