Join Our Team as a Restaurant Server at the DoubleTree by Hilton Asheville Downtown.
Do you love coaching others, sharing your serving expertise, and helping a close-knit front-of-house team succeed during a busy shift?
At Parks Hospitality Group, we are looking for a collaborative and encouraging Restaurant Server to join our Food & Beverage family. In this vital, leadership-on-the-floor role, you will do more than deliver exceptional service—you will serve as a mentor and guide for our serving staff. Working alongside our management team, you will help train new hires, support your peers during busy rushes, and foster a positive team culture where everyone can thrive.
What You’ll Do:
- Greet guests warmly and provide prompt, attentive service throughout their dining experience.
- Take accurate food and beverage orders, ensuring all requests are met to guest satisfaction.
- Assist in training and mentoring new servers on procedures and service standards.
- Address guest complaints professionally and escalate issues to management when necessary.
- Monitor the dining area to ensure smooth service and address disruptions or issues.
- Coordinate with the kitchen and staff to deliver food and beverages efficiently.
- Maintain thorough menu knowledge to answer guest questions and provide recommendations.
- Ensure tables are cleared and reset quickly, maintaining cleanliness and organization.
- Support opening and closing duties, including setting up and cleaning dining areas.
What You’ll Need:
- High school diploma or equivalent.
- At least 2 years of restaurant serving experience.
- Excellent customer service and interpersonal skills.
- Leadership abilities with experience in mentoring or training others.
- Ability to remain calm and professional in high-pressure situations.
- Strong communication skills, both verbal and written.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Why You’ll Love Working Here:Â
- Immediate medical and dental benefits starting on your very first day for full-time team members.Â
- Paid time off (PTO) for all team members, because we value your well-being.Â
- Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).Â
- Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
- Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
About Us:
At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location:Â
199 Haywood St. Asheville, NC. 28801
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