Job Description:
Under supervision of the General Manager and Restaurant Management team, an Hourly Restaurant Manager ensures the shift and flow of service within the restaurant run smoothly and efficiently.Â
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Duties and Responsibilities:
- Facilitate smooth service in all departments by overseeing bar, floor, support, and host teams.
- Cash handling and business management in line with company standards and practices.
- Coordinate communication between FOH and BOH both prior to shift to run engaging and informative pre-shift meetings and during to facilitate positive guest experience and efficient service.
- Supervise FOH staff and provide assistance and support from a corrective coaching perspective.
- Keep detailed records and items to include in daily manager’s log.
- Monitor compliance with safe alcohol service, food safety, and hygiene regulations.
- Handle guest issues in the moment as they come up as a representative of the company’s standards, practices, and values.
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Knowledge, Skills, and Abilities:
- 2 – 4 years’ experience in a server/bartender role.Â
- Previous experience in an hourly/key holder role is ideal.
- Familiarity with restaurant management software (Toast, 7Shifts, etc).
- Customer service attitude.
- Communication and team management abilities.
- Availability to work within open hours (e.g. evenings, holidays, weekends).
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Physicality Requirements:
- Work scheduled 30+ hours per week (3 – 4 shifts per week based on needs of restaurant).
- 100% -- Verbally communicates with customers, employees, venders.
- 95% -- Stands during entire shift.Â
- 75% -- Reaches, bends, and stoops frequently.Â
- 20% -- Carry/lift up to 40 lbs. restaurant equipment or heavy trays over medium distances.
- 5% -- Seated for administration work.
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Disclaimer:
This above job description in no way represents a contract for employment. As with all positions at the company, employment is considered “at will” or voluntary on the part of the company and the employee. Employment is not for a set period and may be terminated by either party with or without notice.
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