Front Office Representative

About Us 

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

About the Role

We are looking for a friendly, organized, and professional Front Office Representative to welcome visitors, assist customers, and support daily front office operations. The ideal candidate enjoys helping people, communicating clearly, and creating a positive first impression while ensuring that inquiries and requests are handled efficiently.

Responsibilities

• Welcome visitors and provide a professional first point of contact.
• Respond to general inquiries and direct visitors to the appropriate team members.
• Provide information about company products, services, and available offerings.
• Assist customers by understanding their needs and recommending relevant services.
• Support appointment coordination and general front office activities.
• Maintain an organized and welcoming reception area.
• Handle customer questions and ensure requests receive appropriate attention.
• Collaborate with colleagues to deliver a positive customer experience.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Strong organizational skills and attention to detail.
• Customer-focused attitude and problem-solving abilities.
• Ability to manage multiple responsibilities effectively.
• Previous front office or customer service experience is an advantage but not required.

What We Offer

• Training and ongoing support.
• Opportunities to develop customer service and organizational skills.
• A welcoming and collaborative team environment.
• Professional development and growth opportunities.
• Compensation based on the position and experience.