Administrative Coordinator (Temp)

Administrative Coordinator (Temp)

Office of Academic Assistance

Robinson College of Business

Georgia State University

Georgia State University’s J. Mack Robinson College of Business is the sixth largest business school in the country with an enrollment of approximately 8,000 students. Our undergraduate and part-time MBA programs for working professionals are ranked among the best by U.S. News & World Report, and our Executive MBA is ranked among the world’s best by CEO Magazine. Georgia State University is located in the heart of Atlanta and has strong ties with Atlanta’s business leaders, many of whom are alumni of J. Mack Robinson College of Business.

The Office of Academic Assistance at Georgia State University is seeking to hire an Administrative Coordinator (Temp).

WHAT MAKES GSU A GREAT PLACE?

• A knowledge-sharing organization that works collaboratively with diverse partners.

• Professional development opportunity and mentorship.

• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

The Administrative Coordinator (Temp) will provide front desk support to the Office of Academic Assistance.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Greet and welcome visitors, students, faculty, and staff; help them with directions, check-in, or refer them to appropriate staff.

• Answer, screen, and direct telephone calls; manage the office’s front desk email account and general correspondence.

• Manage the appointment system (e.g., scheduling, cancellations, follow-ups) for academic advisors, including in-person and virtual appointments.

• Monitor walk-in traffic; assist students who come without appointments with basic inquiries or route them as needed.

• Ensure that student check-in process is smooth for advisement appointments; verify student information and maintain confidentiality.

• Maintain front desk area: keep it clean, organized, stocked with necessary materials (forms, brochures, supplies).

• Process incoming and outgoing mail/package deliveries; distribute internal mail; handle document scanning, copying, filing.

• Provide students with information about university policies, deadlines, and resources (e.g., registration, graduation, financial aid, tutoring, etc.).

• Coordinate meeting room reservations and space scheduling for academic workshops, advising sessions, or special events.

• Help with the preparation of reports, brochures, presentations or materials for the OAA.

• Order and manage office supplies; maintain inventory.

• Perform miscellaneous administrative and clerical tasks as needed (data entry, updating databases, maintaining logs).

• Performs other duties assigned.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.

Minimum Requirements:

• Bachelor's degree and two years of related experience; or a combination of education and related experience.

Preferred Requirements:

• 1-2 years of experience in a customer-facing administrative or front desk role (preferably in higher education).

• Strong skills with Microsoft Office (Word, Excel, Outlook) and comfort with learning appointment scheduling / student information systems.

• Excellent verbal and written communication skills.

• Strong interpersonal skills.

• Ability to work with a diverse student population.

• Good organizational skills, attention to detail; ability to multitask and prioritize.