Bi-lingual Front Desk Associate

Description

Be the First Hello. Make Every Visit Matter.

Barbour Orthopaedics & Spine is looking for a welcoming, customer-focused Front Desk Associate to join our Chamblee team. As one of the first people our patients interact with, you'll help set the tone for their visit by making them feel comfortable, supported, and valued.

At Barbour, we believe the little things make a big difference. We value teamwork, accountability, and a genuine commitment to patient care. Your role will be an important part of creating a positive experience for our patients and helping our clinic run smoothly.

How You'll Make a Difference

• Create a warm, welcoming experience for patients from the moment they arrive until they leave.
• Help patients navigate their visit by coordinating appointments, managing check-in and check-out, and answering questions.
• Keep things running smoothly behind the scenes by maintaining accurate patient information, verifying insurance, and processing payments.
• Be a helpful point of contact by answering calls, responding to inquiries, and connecting patients with the right team members.
• Support a well-organized clinic by keeping patient records up to date and helping with daily front desk operations.

Shift Options

• Monday–Friday: Opening or closing shifts available, with hours ranging from 7:30 AM to 8:00 PM.
• Saturdays: 8:30 AM–6:00 PM.

If you enjoy helping people, creating positive first impressions, and being part of a team that makes a difference, we'd love to meet you!

Requirements

• Demonstrates strong customer service skills and a commitment to providing a positive patient experience. 
• Ability to learn and effectively apply front desk related processes and procedures within 6 months.
• Bilingual

Preferred

• Proficiency with electronic health record (EHR) systems and basic office software  (Microsoft Office Suite). 

 At Barbour Orthopaedics & Spine, we welcome diverse perspectives and are committed to providing equal employment opportunities to all qualified applicants.