Business Development Manager

About HSS

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company, serving over 900 hotels nationwide. Our commitment to delivering quality staffing solutions and exceptional service has earned HSS the trust and respect of some of the most recognized hotel brands in the industry.

HSS is currently seeking a Business Development Manager (BDM) to support our national team in the Chicago, IL region.

Position Summary

The Business Development Manager (BDM) is responsible for driving profitable revenue growth by identifying and securing new business opportunities within the hospitality industry. This position focuses on acquiring new clients, expanding market share, and positioning HSS as a preferred workforce solutions partner.

The BDM manages the full sales cycle, from prospecting and discovery through proposals, negotiations, and implementation, while collaborating with Recruiting, Operations, and Account Management to deliver an exceptional customer experience.

Duties and Responsibilities

Market Research & Territory Development

• Identify hospitality industry trends, competitors, and new business opportunities.

• Develop strategic target accounts within assigned markets.

• Prioritize high-value prospects and territory growth opportunities.

Prospecting & Lead Generation

• Generate leads through calls, networking, referrals, email, social selling, and industry events.

• Build and maintain a strong pipeline of qualified opportunities.

• Conduct discovery conversations to identify client workforce needs.

• Document sales activities and opportunities in Salesforce CRM.

Business Development Strategy

• Execute sales strategies to achieve individual and regional goals.

• Focus daily activities on new client acquisition and profitable revenue growth.

• Partner with sales leadership to identify and pursue growth opportunities.

Client Relationship Management

• Build and maintain relationships with hospitality executives and key decision-makers.

• Understand client challenges and recommend customized workforce solutions.

• Develop long-term partnerships that support client retention and business growth.

Consultative Sales & Contract Negotiation

• Manage the complete sales cycle from prospecting through signed agreements.

• Present HSS solutions, pricing, capabilities, and competitive service advantages.

• Coordinate with Recruiting and Operations to ensure successful client implementation.

Strategic Account Growth

• Expand existing accounts through additional services and locations.

• Develop relationships with hotel ownership groups and management companies.

• Identify new properties, developments, and emerging market opportunities.

Performance & Pipeline Management

• Maintain accurate sales opportunities and forecasts in Salesforce CRM.

• Track prospecting activities, meetings, proposals, contracts, and revenue.

• Provide regular pipeline and territory updates to sales leadership.

• Meet or exceed established sales and revenue goals.

Qualifications

• Bachelor's degree preferred; equivalent professional experience will be considered.

• 3+ years of successful outside B2B sales experience preferred.

• Experience in staffing, hospitality, workforce solutions, or service-related industries preferred.

• Demonstrated success in meeting or exceeding sales goals.

• Strong prospecting, consultative selling, negotiation, and closing skills.

• Experience managing the full sales cycle.

• Ability to develop and maintain relationships with executive-level decision-makers.

• Knowledge of the hospitality industry strongly preferred.

• Proficiency in Salesforce CRM and Microsoft Office applications.

• Excellent communication, presentation, and organizational skills.

• Self-motivated, competitive, and results-oriented.

• Ability to work independently and collaboratively across departments.

• Valid driver's license and ability to travel within the assigned territory.

Compensation

The annual base salary range for this position is $80,000–$85,000. This range represents the minimum and maximum compensation that Hospitality Staffing Solutions reasonably and in good faith expects to pay for this position at the time of posting.

Additional Compensation

• Eligible for commissions and/or performance-based bonuses.

• Work-related travel expenses covered in accordance with company policy.

Benefits

Hospitality Staffing Solutions offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance.

• Short-term disability coverage.

• Supplemental life insurance.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

• Company-paid life insurance and long-term disability coverage.

• 401(k) retirement plan with company match.

• Paid Time Off (PTO): 15 days during the first year of employment.

• Seven paid holidays.

Application Process & Deadline

Interested candidates may apply by visiting www.hssstaffing.com/careers. Applications will be accepted until the position is filled.

If your experience and career interests align with this opportunity, we encourage you to submit your resume and desired compensation for consideration.

We look forward to connecting with you!

Equal Employment Opportunity

HSS is an Equal Opportunity Employer. It is our policy not to discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by applicable federal, state, or local laws.