Dispatcher - Night Shift

(Please note if you are viewing this posting on an external job board, unless specifically stated in the posting, the provided hourly/salary estimates may not be accurate as they are not provided by CKS.)

This role is responsible for supporting drivers, coordinating equipment resources, addressing time-sensitive transportation issues, and ensuring smooth communication between drivers, maintenance personnel, and company leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining a high level of customer service and operational efficiency. We are looking for a reliable and detail-oriented Night Shift Dispatch Coordinator to join our team during overnight hours, 8p-5a.

What We Offer:

• Growing organization with advancement opportunities 
• Stable, consistent hours and 8-hr shift
• Competitive pay based on experience and qualifications
• Paid vacation, sick days, and bonus opportunities
• Excellent medical, dental, and vision benefits 
• 401k participation with Company matching contributions

Key Responsibilities:

• Serve as the first point of contact for driver questions, concerns, and operational issues
• Locate and coordinate trailer assignments for drivers as needed
• Verify pickup paperwork for completeness and accuracy
• Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur
• Reassign tractors and equipment to drivers when operational issues arise
• Verify and review orders within BC system when discrepancies or issues occur
• Provide coverage for night yard driver callouts, absences, and vacation periods as needed
• Coordinate with the company maintenance shop regarding second shift and overnight repair needs
• Serve as the primary overnight company contact and communicate significant operational issues to management
• Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments
• Maintain accurate records of driver communications, equipment assignments, and operational issues
• Ensure compliance with company policies, safety standards, and transportation regulations
• Cover for night yard driver call outs and vacations as needed 

Qualifications:

• Valid Class A CDL
• Valid DOT Card
• Clean driving record
• Previous dispatch, transportation, logistics, or fleet operations experience preferred
• Strong communication and interpersonal skills
• Ability to make sound decisions under pressure
• Excellent organizational and multitasking abilities
• Proficiency with transportation management systems, dispatch software, and Microsoft Office applications
• Ability to work independently with minimal supervision
• Knowledge of trucking operations, equipment, and DOT regulations preferred
• High school diploma or equivalent required