People & Culture Partner

The People & Culture Partner is a collaborative HR generalist who supports team members and leaders across Centennial Tower and State Farm Arena through a broad range of People & Culture programs and initiatives. This role partners closely with dedicated teams across Talent Acquisition, onboarding, and other HR functions to deliver a connected and consistent team member experience while serving as a reliable, day-to-day resource for employee relations, engagement, and HR operations. 

Key Responsibilities: 

Employee Relations & HR Operations 

• Serve as the first point of contact for employee relations matters across Centennial Tower and State Farm Arena, conducting intake, documentation, and resolution in partnership with People & Culture leadership. 

• Support investigations, corrective actions, and performance management processes while maintaining accurate records and interpreting policy for leaders and team members. 

• Maintain and audit employee relations logs, ensuring timely and thorough documentation while analyzing trends to surface opportunities and risks. 

• Assist leaders and team members with day-to-day HR questions and Workday system support, providing responsive and knowledgeable guidance. 

Employee Experience & Engagement 

• Lead the administration, execution, and reporting of employee engagement surveys, including Workday Peakon Employee Voice and other internal and external survey initiatives. 

• Analyze survey participation and engagement data, prepare reports, and identify trends to support action planning and continuous improvement efforts. 

• Support engagement initiatives, including internal surveys, listening sessions, action planning, and communication follow-up through documentation and coordination. 

• Support planning and execution of key employee events, including the End-of-Season Celebration, Holiday Celebration, and other engagement initiatives. 

Talent Acquisition & Workforce Support 

• Partner with Talent Acquisition and hiring leaders to support part-time and event staff recruitment efforts across State Farm Arena, including hiring events, interview coordination, and candidate experience initiatives. 

• Serve as a liaison between hiring leaders and Talent Acquisition to facilitate an efficient, positive, and well-communicated hiring process. 

• Monitor recruiting activity and hiring progress, providing updates and identifying opportunities to improve recruitment outcomes. 

• Support new hire orientation and onboarding programs, as well as offboarding processes and staffing-related communications, to ensure a consistent and positive team member experience. 

Business Partnership & Organizational Support 

• Provide guidance and support on People & Culture programs, policies, processes, and resources across the business. 

• Assist with the administration and execution of performance management, goal-setting, and other talent-related programs. 

• Compile and analyze People & Culture data and metrics to identify trends and support informed decision-making. 

• Support compliance efforts by maintaining records, documentation, and reporting related to People & Culture programs and initiatives. 

• Partner with internal stakeholders — including Talent Acquisition, Benefits & Wellness, Learning & Development, Compensation, and HR Operations — to ensure a seamless team member experience. 

*Other job duties assigned 

Requirements: 

Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience. 

• 3–5 years of progressive Human Resources experience. 

• Experience supporting employee relations, employee engagement, recruiting, onboarding, or other Human Resources programs. 

• Experience maintaining confidential records and handling sensitive employee information with discretion and professionalism. 

• Experience using HRIS systems (Workday preferred) and Microsoft Office applications. 

Preferred Qualifications: 

• Experience supporting employee relations investigations and documentation. 

• Experience administering employee engagement surveys and analyzing results. 

• Experience supporting recruiting and onboarding initiatives. 

• Experience in sports, entertainment, hospitality, retail, or other fast-paced, customer-facing environments. 

• SHRM-CP or PHR certification preferred.