Senior Specialist, Customs Brokerage

Position purpose

The position of Senior Specialist, Customs Brokerage is responsible for the customer service, communication, and visibility of import shipments for each respective importer. This position is required to file timely entries for the Customs release of freight; while ensuring that clearances are handled in Compliance with US Customs regulations and other agencies and focus on accurate filing of entries to avoid any unnecessary corrections with Customs. They will maintain up to date communication with each importer regarding the status and clearance of their freight.

Additional Expectations

• Maintain an average monthly file count of 20% - 25% above the current expected file count.
• Must produce minimal system and/or compliance errors. 
• All files are handled under the “Perfect File” expectations from start to finish.  

• Demonstrate mastery with respect to the Customs Brokerage Products’ Standard Operating Procedures (SOP) and Best Practices.

• Be a knowledge source for other Specialist, Customs Brokerage team members.
• Oversee and coordinate the complex service needs or challenges of RIM’s client base.

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

Medical

Dental 

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident Insurance

Wellness Benefits

Paid Time Off

Cultural Heritage Day

Volunteer Time Off

COMPANY PAID:

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching Contribution