Sales and Marketing Technology Manager

The Sales and Marketing Systems Manager is a strategic, role responsible for driving business-critical outcomes across core Sales platforms. This role operates at an enterprise level, ensuring alignment between business strategy and technology execution while delivering scalable, reliable, and high-quality solutions. 

The position serves as a key bridge between business and ICT and plays a critical role in influencing roadmap priorities, investment sequencing, and delivery outcomes. 

In addition to delivery leadership, the role requires strong curiosity and hands-on engagement with Artificial Intelligence (AI)—including copilots and agent-based solutions—to identify and scale opportunities that enhance sales performance, decision-making, and operational efficiency. 

Key Responsibilities: 

Sales Systems Leadership & Delivery 

• Own end-to-end accountability for SMKG Sales Systems delivery. 

• Guide teams in requirements development, ensuring business needs are translated into structured epics, user stories, and backlogs. 

• Ensure alignment with enterprise standards, architecture, and quality expectations. 

• Drive full lifecycle delivery—from MVP through scale, including testing, validation, and continuous improvement. 

• Serve as the primary interface between business leadership, external partners, and ICT delivery teams. 

AI Exploration, Experimentation & Value Creation 

• Demonstrate active curiosity and continuous learning in AI technologies, including large language models, copilots, and AI agents. 

• Engage in hands-on experimentation (“tinkering”) with AI tools, prompts, and agent workflows to explore practical use cases. 

• Identify, prioritize, and prototype AI-driven opportunities across the sales lifecycle. 

• Translate experimentation into scalable, production-ready capabilities that deliver measurable business value. 

• Ensure alignment of AI solutions with enterprise data strategy, governance, and cybersecurity requirements. 

 Program Leadership & Team Development 

• Provide guidance and mentorship to team members in Project and Program Management disciplines. 

• Leverage experience to develop team capability, improve delivery maturity, and support individual career growth. 

• Act as a trusted advisor to peers and emerging leaders, helping teams navigate complexity and improve outcomes. 

• Establish governance and reporting practices that improve predictability and leadership visibility. 

• Communicate program status, risks, and decisions clearly to executive stakeholders. 

Required Qualifications:

• Bachelor's in Computer Science, Information Systems, or related field.
• Minimum 7 experience leading enterprise-scale technology programs and system integrations. 

• Proven ability to manage complex, multi-stakeholder initiatives across business and ICT domains. 

• Demonstrated experience in requirements management, backlog prioritization, and full delivery lifecycle ownership. 

• Strong understanding of integration patterns, APIs, data flows, and enterprise architecture principles. 

• Experience with delivery governance, risk management, and operational readiness. 

• Ability to influence senior stakeholders and drive alignment without direct authority. 

• Demonstrated interest in AI technologies, with a proactive, hands-on approach to learning and experimentation. 

• Strong communication skills with the ability to present clearly at executive levels. 

 Preferred Qualifications: 

• Experience supporting Sales systems, dealer platforms, or order management environments. 

• Experience identifying and implementing AI-enabled use cases that drive measurable business value. 

• Track record of mentoring team members and improving program management capability. 

• Experience operating within a matrixed enterprise environment. 

• Familiarity with data-driven decision-making, analytics, or reporting platforms supporting Sales organizations.