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Automotive Service BDC Consultant
Auburn Toyota
Job Type: Full-Time
Benefits: Medical, Dental, Vision, FSA, 401(k)
Join the Auburn Toyota Team!
Auburn Toyota is looking for a friendly, organized, and customer-focused Automotive Service BDC Consultant to join our team!
In this role, you’ll be a key connection between our customers and our Service Department. You’ll help customers schedule service appointments, answer questions, follow up on inquiries, and deliver an outstanding customer experience.
If you enjoy talking with people, staying organized, and working in a fast-paced environment, we’d love to hear from you!
Pay & Benefits
- Compensation: $40,000.00 - $60,000.00 annually
- Full-time employment
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- 401(k) retirement plan
What You’ll Do
- Answer incoming phone calls and respond to customer service inquiries.
- Schedule and confirm service appointments.
- Make outbound calls to follow up with customers and appointment requests.
- Contact customers regarding recommended maintenance and service needs.
- Communicate professionally with customers and Service Department team members.
- Maintain accurate customer information and appointment details in dealership systems.
- Help improve customer satisfaction through timely follow-up and excellent communication.
- Support the Service Department with daily business development activities.
What We’re Looking For
- Excellent communication and customer service skills.
- A friendly, professional, and positive attitude.
- Strong organizational skills and attention to detail.
- Basic computer skills and the ability to learn new software.
- Reliability, teamwork, and a willingness to learn.
- Automotive or dealership experience is a plus, but not required.
Pay & Benefits
- Full-time employment
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account (FSA)
- 401(k) retirement plan
Why Join Auburn Toyota?
Be part of a team that values customer service, teamwork, and professionalism. You’ll have the opportunity to build valuable customer relations skills while helping our Service Department deliver a great dealership experience.
Apply Today!
Ready to take the next step in your career? Apply today to join Auburn Toyota as an Automotive Service BDC Consultant!
We look forward to meeting you.
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