IT Support Student Assistant

Auburn’s McCrary Institute for Cyber and Critical Infrastructure Security, in collaboration with the Oak Ridge National Lab (ORNL), will establish a Southeast Region Cyber Collaboration Center to enhance the cyber security of the U.S. electricity sector. This center, including stakeholders from industry, government, and academia will facilitate information sharing and generate innovative solutions for cyber risk mitigation. As part of this project, Auburn will be providing multi-disciplinary direct critical infrastructure security experiences to students and critical infrastructure practitioners.

This position is responsible for assisting with system administration, network configuration, and IT service support across The Southeast Region Cybersecurity Collaboration Center (SERC3) environment. Students will work alongside institute staff and industry partners to maintain critical IT services, implement secure practices, and ensure seamless operations across multiple labs and collaboration spaces.

• Assist with IT system configuration, installation, and patching
• Support network management and connectivity in lab and office spaces
• Maintain asset inventory, user accounts, and access controls
• Provide first-level IT support to students, staff, and partners
• Ensure adherence to cyber and physical security protocols
• Support execution of research and operational IT initiatives
• Prepare reports, documentation, and technical demonstrations

Enrolled student at Auburn University 

Must have the ability to work 10+ hours per week

Preferred Qualifications

Undergraduate student in Computer Science, Software Engineering, Information Systems, or related field
Interest in IT/OT, networking, cybersecurity, and enterprise system support

• Familiarity with Windows, Linux, and cloud platforms preferred
• Strong troubleshooting and documentation skills
• Ability to communicate effectively and work in a team environment

Why should YOU consider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.