Business Systems & Data Manager

The Maine Municipal Association invites qualified candidates to apply for this important leadership role supporting the organization's strategic objectives. 

This is analytical, technical, supervisory, and detail-oriented work. The Business Systems & Data Manager leads the organization’s Business Systems & Data function and supervises a team of Business Systems & Data Analysts. The position serves as a key link between internal business units and the IT department, ensuring that business needs are effectively translated into practical, reliable, and sustainable technology and data solutions.

The Business Systems & Data Manager provides leadership, direction, and technical guidance to assigned staff, including establishing work priorities, coordinating assignments and projects, reviewing work, developing staff capabilities, and ensuring consistent standards and practices. The position works closely with departments throughout the organization to identify business needs, evaluate processes, define requirements, and develop solutions that support operational effectiveness and broader organizational objectives.

This position provides oversight and technical leadership for the organization’s business systems, databases, integrations, and related data environments. Responsibilities include overseeing the administration and maintenance of SQL Server environments, database configuration and performance, maintenance plans, data integrity, availability, security, and system reliability. The Manager also serves as a technical resource to staff and may directly perform higher-level database, systems, integration, and troubleshooting work as needed.

The Business Systems & Data Manager plays a central role in the selection, implementation, enhancement, and ongoing support of enterprise software systems and applications. The position coordinates projects involving business stakeholders, IT staff, vendors, and other departments throughout the project lifecycle, including needs assessment, requirements gathering, solution design, configuration, testing, data conversion and integration, deployment, documentation, training, and post-implementation support.

The role also provides leadership for organizational reporting, data management, and business intelligence initiatives. This includes overseeing the development of dashboards, reports, queries, data models, and other tools that enable departments to effectively use organizational data. The Manager works to establish consistent approaches to data access, reporting, quality, and governance while ensuring solutions meet both operational requirements and organizational standards.

The ideal candidate is a collaborative leader and strong problem-solver who combines business analysis, project coordination, technical expertise, data management, and staff leadership. The position requires the ability to understand complex business processes, communicate effectively with both technical and non-technical stakeholders, manage competing priorities, and guide a technical team in delivering solutions that improve efficiency, reliability, and access to information.