Back to search
POSITION OVERVIEW & PURPOSE
The Supervisor, Warehouse will oversee warehouse inventory management and logistics to ensure the Field Services operations team has what it needs to succeed. The role supervises a small team and works with leadership, contractors and various staff to ensure successful warehouse operations.
ESSENTIAL DUTIES & RESPONSIBILITIES
1.    Inventory management:
- Ensures daily inventory management of all tools, parts and materials pertaining to installation and repair.
- Ensures inventory database is accurate and current, reflecting materials received, warehoused, and dispersed.
- Ensures shipping, handling, and stocking of all inventory materials.
- Ensures delivery of materials to satellite warehouse centers across markets.
- Ensure inventory levels meet demand, with highest possible inventory turns.
2.    Field Service Technician Support
- Builds and delivers weekly installation tote inventories for technicians.
- Disperses tools and equipment to field service technicians and maintains employee buffer records.
 3.    Communications
- Notifies field service management when stock minimums are reached.
- Projects advance inventory requirements in conjunction with field service management.
- Maintains open and professional communication with all staff, including management, independent contractors, technical staff, and administrative personnel.
 4.    Staff supervision Â
- Directs team members to support warehouse operations
- Approves time cards and time off requests
- Completes bi-annual performance review process.
 5.    Audits/ Quality Control
- Performs quarterly and annual counts of inventory items.
- Oversees testing of reclaimed customer equipment.
- Performs other duties as assigned by field service management.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to lift, push, and slide boxes and inventory weighing up to 50 lbs, with some items potentially weighing up to 70 lbs.
- Ability to obtain and maintain forklift operator certification and operate as a forklift operator.
- Ability to continually stand, bend, pull, lift, pivot, sit, twist, and stoop as part of daily tasks.
- Ability to work independently and as a member of various teams.
BASIC QUALIFICATIONS & COMPETENCIES
- Minimum one-year certificate from college or technical school, 3 to 5 years related experience. or equivalent combination of education and experience.
- Proficient in Microsoft Word, Outlook, and Excel.
- Ability to prepare reports and business correspondence.
- Excellent written and verbal communication skills.
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
PREFERRED QUALIFICATIONS & COMPETENCIES
- Previous experience in logistics, warehouse operations, or inventory management in a fast-paced environment.
- Previous experience managing people.
- Experience in telecommunications, fiber optics, or related industry.
- Knowledge of OSHA safety regulations and practices.
- Forklift certification or prior forklift operation experience.
- Knowledge of safety protocols in warehouse operations.
Physical Demands & Working Environment
- Walking- up to 40%
- Standing- up to 40%
- Reaching- up to 55%
- Lifting and/or bending- up to 55%
- Work environment- indoors and outdoors
- Able to lift 50 pounds or more
- Travel: up to 10%
Learn more about this Employer on their Career Site
