Financial Services Representative (FSR)

The District Credit Union | Aurora, CO

Pay: $21.00–$22.00/hour, depending on qualifications and experience

Schedule: Full-time, 40 hours/week

Location: On-site | Aurora, CO

Benefits: Medical, dental, vision, 401(k) with employer match after 6 months, and supplemental insurance options

Help People. Build Relationships. Grow Your Career.

At The District Credit Union, we're here to help our members, not just process transactions.

We're looking for a friendly and motivated Financial Services Representative (FSR) who enjoys getting to know people, understanding their needs, and helping connect them with financial products and services that fit their goals.

You don't need to be a banking expert to succeed here. If you enjoy helping people, learning new things, and building relationships, we'll help you develop the financial-services skills you need to grow.

What You'll Do

Welcome members and provide a friendly, personalized experience
Open and service accounts and assist members with account questions and changes
Learn about members' needs and recommend products and services that may benefit them
Assist with loans, credit cards, certificates, IRAs, debit cards, online banking, and other financial services
Identify opportunities to deepen member relationships through appropriate referrals and recommendations
Resolve member concerns and work with other departments when additional support is needed
Maintain accurate account information and documentation
Protect confidential member information and follow Credit Union policies and regulatory requirements
Contribute to branch service, relationship-building, and sales goals

What We're Looking For

High school diploma or GED
Up to 6 months of related experience; banking, financial services, retail, or customer service experience is helpful
Friendly, approachable, and genuinely interested in helping people
Strong communication, listening, and problem-solving skills
Comfortable having conversations about members' financial needs
Ability to learn financial products, systems, and procedures
Strong attention to detail and accuracy
Ability to maintain confidentiality and exercise good judgment

We Believe Great Service Comes First.

You won't be expected to pressure members into products they don't need. Instead, you'll learn to ask the right questions, understand what matters to each member, and recommend solutions that genuinely fit their needs.

Why Join The District Credit Union?

We're proud to serve our community and believe financial services should feel personal. As an FSR, you'll have the opportunity to build relationships, make a difference for our members, and develop skills that can grow into a rewarding career in financial services.

If you're ready to help people, build relationships, and grow with us, apply today!

The District Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Learn more about this Employer on their Career Site