Medical Case Manager I (Housing)

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Position Description:

The Housing Medical Case Manager I (MCM) will serve as part of UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The Housing MCM will provide housing-focused case management and advocacy services to Ryan White-eligible clients across the KIPDA region. This position supports clients in obtaining and maintaining stable housing while coordinating comprehensive, client-centered care that promotes treatment adherence, self-sufficiency, and improved health outcomes. Services are delivered in compliance with Ryan White Program requirements and University of Louisville policies.

Essential Duties and Responsibilities

• Maintain an active caseload based on state-mandated caseload standards by providing housing-focused, non-medical case management, treatment adherence counseling, and ongoing care coordination.
• Conduct comprehensive eligibility, acuity, housing, and needs assessments (including VI-SPDAT), develop individualized care and housing plans, and complete required eligibility recertifications every six months.
• Provide end-to-end housing navigation services, including identifying housing options, assisting with applications, budgeting, landlord engagement, moving assistance, emergency housing support, and referrals for long-term housing resources.
• Coordinate housing transitions and monitor client progress to ensure successful implementation of individualized housing and service plans.
• Collaborate with internal staff, behavioral health providers, community agencies, landlords, and housing partners to ensure coordinated care and successful linkage to housing, mental health, substance use, and other supportive services.
• Develop and maintain community partnerships to expand housing opportunities and connect clients with educational, vocational, employment, and independent living resources.
• Maintain accurate, timely documentation in EPIC, CareWare, and other required systems, including service encounters, eligibility documentation, housing activities, referrals, and required reports.
• Monitor housing referrals, track client engagement and outcomes, identify barriers to housing placement, and provide timely follow-up to support successful service linkage and retention.
• Participate in clinical quality improvement activities, performance monitoring, Ryan White compliance initiatives, and ongoing professional development related to HIV care and housing services.
• Perform other duties as assigned.

Preferred Qualifications

• Experience conducting VI-SPDAT assessments.
• Two (2) or more years of experience working within HIV care or Ryan White-funded programs.
• Bilingual proficiency in Spanish, Somali, Nepali, or another language commonly spoken by the client population.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.