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JOB SUMMARY
Performs complex administrative support work. Work involves providing administrative support
including disseminating information; assisting with maintaining filing systems; and preparing and
editing reports and documents. Works under general supervision with moderate latitude for the use
of initiative and independent judgment.
ESSENTIAL FUNCTIONS
A. Participates in the planning and execution of an agency program; coordinates work with
departments of the agency; assists in the development of administrative and technical
assistance policies and procedures; and assists in reviewing and seeking solutions to problems.
B. Prepares and disseminates information concerning the Parole Division activities and
procedures; prepares and distributes correspondence, reports, studies, forms, and documents;
and responds to inquiries regarding rules, regulations, policies, and procedures.
C. Compiles and enters data for charts, graphs, databases, and summaries, makes calculations,
and prepares reports; and maintains filing, record keeping, and records management systems.
D. Performs criminal information searches and retrieval using Texas Department of Public Safety
criminal history system access.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. Two years full-time, wage-earning customer service, clerical, secretarial, administrative
support, technical program support, or criminal justice experience. Fifteen semester hours
from a college or university accredited by an organization recognized by the Council for
Higher Education Accreditation (CHEA) or by the United States Department of Education
(USDE) may be substituted for each six months of experience.
3. Computer operations experience preferred.
* Must have or be able to obtain a certificate of course completion for the Texas Law
Enforcement Telecommunications System (TLETS) policy and procedures training from the
Texas Department of Public Safety within six months of employment date.
Must meet and maintain TLETS access eligibility for continued employment in position.
For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html
Knowledge and Skills
1. Knowledge of office practices and procedures.
2. Knowledge of business terminology, spelling, punctuation, and grammar.
3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
4. Knowledge of agency and departmental organizational structure, policies, procedures,
rules, and regulations preferred.
5. Skill in the use of computers and related equipment in a stand-alone or local area network
environment.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the
public.
8. Skill in problem-solving techniques.
9. Skill to interpret and apply rules, regulations, policies, and procedures.
10. Skill in the electronic transmission of communications.
11. Skill to review technical data and prepare technical reports.
12. Skill to prepare and maintain accurate records, files, and reports.
13. Skill to type 45 words per minute (with no more than 10 errors) preferred.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend
repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize,
lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor
equipment.
B. Conditions include working inside, working around machines with moving parts and moving
objects, radiant and electrical energy, working closely with others, working alone, working
protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include
computer and related equipment, copier, fax machine, bar code scanner, telephone, dolly, and
automobile.
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