Nursing Manager, Adolescent Health

Overview

The Nursing Manager helps fulfill the organization’s mission by providing leadership and promoting and facilitating excellent care for patients in their respective departments.

North Clinic Location: 1101 Camino La Costa, Austin, TX 78752 

Compensation: $90,250 to $112,000 annually based on experience and qualifications. 

Responsibilities

This individual’s primary responsibilities include:

Clinical Operations Management: In collaboration with the Department Director

• Oversee the clinic’s daily operations, ensuring efficient and effective patient care tailored to the needs of the population we serve.  

• Execute clinical policies and procedures to enhance patient care, quality, and safety, in line with People’s policies and procedures.  

• Monitor and adjust patient flow and staff scheduling to optimize clinical service delivery. 

• Be an effective member of the Departmental leadership team to support the implementation of continuous quality improvement activities. 

• Oversee exam room readiness (i.e., clean and stocked) and ensure clinics are prepped and started on time.  

• Ensure daily, weekly, and monthly duties are completed (i.e., autoclave, emergency response cart, lab duties, immunization counts, etc). 

• Facilitate interdepartmental communications and sharing of resources. 

Staff Management:

• Supervise, mentor, and evaluate registered nurses, licensed vocational nurses, medical assistants, and other ancillary healthcare professionals. 

• Conduct regular staff meetings and training sessions to ensure clinical staff are up to date with best practices, policies, and procedures. 

• Ensure appropriate staffing and equitable task delegation in a manner that balances workloads and assures optimal coverage at all times. 

• Build effective communication among other floor personnel, clinic management, and all departments by communicating information, responding to requests, and problem-solving. 

• Recruit, hire, and onboard new clinical staff. 

• Provide direct patient care and care coordination to patients.  

Patient Care:

• Ensure that patient care standards are met and maintained, focusing on high-quality, compassionate care for the population we serve.  

• Case management duties.   

• Address patients' concerns and complaints promptly and professionally. 

 Quality Improvement: In collaboration with Department Directors 

• Implement quality improvement initiatives to enhance patient care outcomes, with a focus on addressing health disparities. 
• Analyze clinical data to identify trends and areas for improvement.
• Develop and implement action plans to address identified issues. 
• Collaborate and coordinate with the population health team, quality improvement team, and others to execute quality-based interventions to meet quality, payer, and organization-specific metrics and goals.

Regulatory Compliance:

• Ensure the department complies with all federal, state, and local healthcare regulations. 
• Maintain and promote compliance in immunization storage and handling (VFC/ASN program), administration, and inventory availability.
• Responsible for management oversight of equipment needs, equipped examination rooms, infection control standards, CLIA regulations, compliance with Standing Delegation Orders, and emergency events.
• Maintain accurate and up-to-date patient records and documentation.
• Conduct regular audits to ensure compliance with clinical protocols and quality of care.
• Adhere to state Board of Nursing and State Nurse Practice Act requirements and other governing agency regulations.
• Adhere to HIPAA guidelines.

Qualifications

Education:

• RN, graduate of an accredited school of nursing.

Experience: 

• Minimum of three to five years of related experience required.
• Minimum three to five years of supervisory experience required.
• Familiarity with EMR required. Epic OCHIN experience preferred.

Knowledge, Skills, and Abilities:

• Understanding the theory and practice of nursing and the managed care model;
• Ability to apply standards of professionalism in interactions with patients, peers, and supervisors.
• Ability to identify problems and formulate effective solutions.
• Ability to handle multiple tasks simultaneously.
• Ability to establish and maintain cordial and effective work relationships with diverse populations.
• Ability to work with minimal direct supervision.
• Ability to initiate and implement work plans to promote efficiency and effectiveness of patient care.
• Ability to prioritize tasks and accomplish goals in a fast-paced environment
• Bilingual English/Spanish preferred

Certificate/License: 

• Current professional license to practice in the state of Texas
• CPR certification

Our Benefits Include:

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.