Specialty Pharmacy Technician

Your future role at a glance

Location: Austin, Texas

Facility: Good Health Solutions 

Department: Ascension Specialty Retail Pharmacy 

Schedule: Monday - Friday | Full-time

How you'll make an impact in this role

• Accurately process specialty and mail-order prescriptions in compliance with all applicable state and federal regulations, ensuring timely fulfillment and delivery.
• Perform benefits investigations, claims adjudication, and resolution of insurance rejections, escalating issues as appropriate.
• Initiate and manage prior authorizations, including gathering clinical documentation, submitting required forms, and coordinating follow-up with providers and payers.
• Provide exceptional customer service by communicating with patients, prescribers, insurers, manufacturers, and internal teams to resolve issues and facilitate medication access.
• Maintain accurate documentation and required productivity and quality metrics while collaborating with interdisciplinary teams and supporting training and mentoring as needed.

What minimum qualifications you'll need

Licensure / Certification / Registration:

• One or more of the following required:
  • Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.
  • Pharmacy Tech credentialed from the National Healthcareer Association obtained prior to hire date or job transfer date. Must possess all state and local qualifications. Licensure required relevant to state in which work is performed.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional requirements you'll need

• TX Registered Pharmacist Technician Registration is needed for this role.
• 2+ years of Pharmacy Technician Experience.
• Specialty Pharmacy Technician experience. 

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.