TPD Prof. Develop Academy Lead

Performs high-level professional and consultative work in designing, delivering, and managing systems training and traditional programs within the Professional Development Academy. Leads initiatives to develop workforce capabilities through interactive training, instructional design, learning technologies, and business-aligned training solutions. Responsible for ensuring training programs enhance system proficiency, improve organizational efficiency, and align with business objectives. Serves as Lead Worker. Position involves stakeholder engagement, performance evaluation, learning technology integration, and compliance with industry standards. Work requires contact with all levels of the agency, technical experts, IT teams, business leaders, and external vendors. Employees at this level work independently and are accountable for training effectiveness, innovation, and business impact.

Essential Duties:

•    Performs specialized analyses as a consultant to the Administration and other Department staff on controversial and/or sensitive plans, issues, and initiatives.
•    Applies best practices in instructional design to create engaging, effective learning materials and programs. Utilizes a variety of instructional strategies to cater to diverse learning styles and preferences.
•    Oversees and facilitates the delivery of training programs. Ensures that training is delivered in an effective, engaging manner that maximizes learner participation and knowledge retention.
•    Meets with stakeholders and product owners across agency to ensure training objectives are aligned with departmental goals and priorities; Fosters a collaborative environment to support training initiatives.
•    Serves as point of contact and/or liaison for programs or special projects with other departmental staff, governmental entities and/or the public.
•    Oversees Career Development - including training, education, and professional development - successfully scaling customer interaction all the way from the Commission-level down to the most junior employee.
•    Plans, designs, develops, coordinates, administers, and delivers systems training programs aligned with organizational needs and industry standards
•    Oversees a range of training delivery modalities, including classroom training, e-learning, virtual classrooms, and on-the-job training, to ensure accessibility and effectiveness of training programs.
•    Serves as a liaison between the training team, IT, and business stakeholders to ensure training supports digital transformation initiatives.
•    Oversees standard operating procedures (SOPs) and best practices for training delivery
•    Fosters a collaborative learning environment that supports professional growth, knowledge sharing, and engagement.
•    Serves as a lead worker by serving as a resource for complex questions; assigning work; presenting workflow and operational updates to the supervisor/manager; providing input on team members’ career conversations; and approving leave requests to ensure operations coverage.
 

Minimum Qualifications:

Education: Bachelor's Degree in a related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 5 years of experience in instructional design, technical training, systems training, workforce development or related. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: 

• Valid driver’s license. This position requires driving a state vehicle.
• Project Management Professional (PMP)
• Certified Instructional Designer (CID) 
• Associate Professional Talent Development (APTD) 
• Certified Professional Talent Development (CPTD)

Note that at least one of the above cited licenses or certifications is required at the time of application.

Preferred Qualifications:

• Preferences related to Education and/or Certifications may be included on job postings.
• Optional experience preferences may be included on job posting.

Competencies:

Extensive knowledge of:

• Creation and production of research reports, studies, and similar products for executive-level and external audiences
• Applicable laws, rules, and regulations

Considerable knowledge of:

• Applicable analysis methodologies
• Training evaluation methodologies, performance measurement tools, and ROI analysis in learning.
• Business insight and workforce development strategies.
• Policy development and strategic planning for professional development programs.
• Policy development methodologies and procedures

Expert skill in:

• Directing and establishing objectives; clarifying roles and responsibilities through individual performance plans;
  monitoring and measuring performance against goals; evaluating results and making necessary adjustments to meet deadlines
• Facilitating in-person and virtual training sessions with high learner engagement.
• Manage and implement large-scale training programs across multiple departments.
• Developing and optimizing instructional design methodologies for diverse learning needs.
• Communicating complex ideas effectively in written and verbal formats.

Proficient skill in:

• Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and
  adjusting for problems/roadblocks
• Analyzing issues, facts, and available information to develop logical solutions; researching inconsistencies of facts or
  data; drawing correct inferences from information and making recommendations that support business decisions
• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
• Establishing training plans that align with business strategies and learning goals.
• Analyzing learning data and making recommendations for continuous improvement.
• Leading project teams, delegating responsibilities, and ensuring training objectives are met.
• Using technology to develop, manage, and improve training programs and systems adoption.
• Planning, coordinating and handling multiple projects within area of responsibility to meet short and long-term deadlines
• Planning, overseeing, and coordinating multiple projects and program activities; evaluating results; and making necessary adjustments to meet short and long term deadlines
• Planning, assigning, directing, coordinating and reviewing the work of professional, administrative and technical employees
• Leading projects and project teams
• Analyzing business, technical, and managerial problems and developing, recommending, and implementing effective solutions
• Persuasion and negotiation of critical issues
• Determining business needs
• Communicating complex ideas and information clearly, concisely, and effectively
• Writing to present images and ideas in a clear, concise and interesting manner to optimize audience understanding
• Developing and giving presentations
• Using computers, applicable programs, applications, and systems

Ability to:

• Ability to gather, assemble, correlate and analyze data related to staff development programs
• Ability to guide and provide counsel to others, including applying tact and diplomacy with others to gain cooperation and
  trust and respect
• Ability to guide and coach employees and teams in a way that fosters professional growth and development.

Other Attributes:

• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that
  support business objectives and goals
• Collaborates and cooperates with others and builds effective working relationships with internal and external members to
  accomplish organizational goals
• Problem-solving mindset with the ability to develop and implement innovative training solutions.
• Highly organized, detail-oriented, and strategic in workforce development planning.
• Strong leadership abilities, fostering a culture of continuous learning and professional growth.

Physical Requirements and Working Conditions:

Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)