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HOUSEPERSON - AM & PM needed

Texas Western Hospitality Group
Posted 2 months ago, valid for 10 days
Location

Austin, TX, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • The job is located at Embassy Suites in Austin, TX, and offers both full-time and part-time positions.
  • Candidates are expected to assist guests with baggage, transport them to and from the airport, and maintain vehicle cleanliness.
  • A minimum of 1 year of driving experience is required, along with necessary licenses and a clean driving record.
  • The position involves promoting hotel services, providing local directions, and responding to guest requests in a friendly manner.
  • Salary details are not specified in the job description.

Job DetailsJob Location: Embassy Suites - Austin - Austin, TX 78704Position Type: Full-Time/Part-TimeAssists incoming and outgoing guests loading baggage into the van at the hotel, the airport, or other destination. Transports guests to and from the airport or other guest requested locations. Drives and parks safely and according to hotel driving policies. Keeps all necessary licenses and driving record documents in the car at all times. Ensures passengers take proper safety precautions and remain seated while driving. Reports accidents and/or vehicle damage immediately to supervisor. Explains and promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the surrounding area and local streets. Keeps the vans interior clean, organized, and fresh-smelling for the passengers comfort. Ensures the hotels entrance and drive-up areas are always presentable and free from trash, food, etc. Provides guests with local directions in a courteous and accurate manner as requested. Houseman and Security Duties Ensures baggage is secured and tagged at guest request to store baggage. May occasionally transport luggage, items, or other goods to or from the airport, hotel, or other location without passengers present in order to provide guest services. Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken. Reports necessary complaints and issues to proper management. Follows up to ensure guest satisfaction. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management   Qualifications




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