IT SUPPORT TECHNICIAN

Missouri Ozarks Community Health is seeking an IT Support Technician to join our team!

This position is responsible for delivering consistent front‑line technical support, resolving user issues, and performing routine on‑site maintenance. Responsibilities include helpdesk ticket management, basic hardware/software troubleshooting, and field support across multiple locations.

Competitive pay and benefit package available.

Responsibilities

• Provide Tier 1 technical support for software, hardware, and basic networking issues
• Assist end users with troubleshooting and resolving technology-related concerns
• Install, configure, and test IT equipment
• Maintain and organize IT inventory and documentation
• Collaborate with vendors and 3rd‑party administrators when needed

Qualifications

• Experience troubleshooting Tier 1 issues in a helpdesk or technical support environment a plus
• Strong customer service and communication skills
• Ability to prioritize tasks, manage time effectively, and maintain a professional, positive demeanor
• Previous IT experience preferred
• Candidates must pass a drug/alcohol screening before employment can begin.

Interested candidates may submit resume or apply at any of our 6 clinic locations!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance