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POSITION PURPOSE
Provides consultation on all aspects of the provision of pharmacy services at Catalina Island Medical Center/ Leo’s Drug Store. Assists to identify, evaluate, and address/resolve pharmaceutical concerns and issues that affect patient care, medical care, or quality of life.
SUMMARY
All employees are expected to perform their duties in alignment with CIH’s mission, values, and vision. This position is responsible for performing a variety of tasks that contribute to a high level of customer satisfaction, patient care, and operational excellence, while treating all individuals with respect and dignity.
ESSENTIAL FUNCTIONS
- Counsel customers regarding medication filled at the pharmacy
- Comply with all federal and state laws and regulations
- Evaluates the pharmaceutical services and addresses irregularities
- Documents and reports the results of the review
- Guides the selection and use of medications in accordance with the authorized prescriber’s orders, applicable state and federal requirements, manufacturers ‘specifications, characteristics of the patient population, and individual patient conditions
- Physical inspection of pharmacy medication areas
- Attends other meetings as required
- Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of pharmacy regulations
PERFORMANCE REQUIREMENTS
Knowledge, Skills, and Abilities
- Committed to providing customer service that makes both internal and external customer feel welcome
- Ability preserves confidentiality of information
- Ability and willingness to move with purpose and a strong sense of urgency
- Accuracy and attention detail
- Ability to organize and prioritize a variety of tasks/projects
- Familiarity with industry/technical terms and processes
WORKING CONDITIONS
Work is performed in a Critical Access Hospital and Rural Health Clinic setting. Frequent interaction with patients, physicians, and CIH staff is required. Employees may be exposed to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinical environments. Adherence to safety policies and health regulations is mandatory.
ORGANIZATIONAL REQUIREMENTS
- Comply with organizational and departmental policies and procedures.
- Adhere to all HIPAA regulations as outlined in the HIPAA Policy and Procedure Manual.
- Contribute to team efforts by accomplishing related tasks as needed.
- Demonstrate excellent customer service skills for interdepartmental and intradepartmental interactions.
- Perform other duties as assigned by physicians and supervisors.
- Complete additional administrative tasks and projects as needed.
ATTITUDE AND PROFESSIONALISM
- Maintain a positive and caring atmosphere for patients, families, and colleagues.
- Uphold CIH’s mission and vision in all job responsibilities.
- Foster a cooperative and effective work environment through teamwork and collaboration.
- Exhibit professionalism, integrity, and a commitment to organizational values.
- Promote a positive public image of CIH.
- Demonstrate a strong work ethic, flexibility, and accountability.
PHYSICAL AND MENTAL DEMANDS
- Work closely with patients of all age groups, considering age-specific needs.
- Engage in varied physical activities including standing, walking, reaching, bending, and lifting.
- Maintain manual dexterity for operating computers, telephones, office, and medical equipment as necessary.
- Possess corrected vision and hearing within normal range.
- Work efficiently in a fast-paced and occasionally stressful environment.
- Handle frequent interruptions and manage potentially emotional situations involving accidents, injuries, or deaths.
- Respond effectively to emergency and crisis situations following established policies.
- Mitigate risks associated with exposure to bloodborne pathogens, infectious diseases, and hazardous chemicals.
EDUCATION
B.S. Pharmacy or Pharm D. Degree
EXPERIENCE
High volume retail pharmacy experience preferred
Minimum of 2 years related experience
LICENSES & CERTIFICATIONS
- Registered Pharmacist with California license
- Current BLS Healthcare Provider
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