Admissions Coordinator

Concordia at Villa St. Joseph | Baden, PA

Concordia at Villa St. Joseph is seeking a motivated, organized, and personable Admissions Coordinator to join our team! This position plays an important role in helping individuals and families navigate the admission process while ensuring a smooth transition into our Skilled Nursing Facility (SNF), Personal Care, and Memory Care communities.

Position Responsibilities of the Admissions Coordinator:

• Review and coordinate incoming Skilled Nursing Facility (SNF) referrals to determine appropriate placement and assist with the admission process.
• Manage and coordinate referrals for Personal Care and Memory Care.
• Provide tours of both the Skilled Nursing Facility and Personal Care communities to prospective residents and their families.
• Complete and coordinate all necessary admission paperwork for both buildings.
• Serve as a primary point of contact for prospective residents, families, referral sources, and healthcare partners throughout the admission process.
• Complete admission paperwork timely and accurately including, but not limited to, resident record of admission, admission agreement and additional required admission forms.
• Obtain required documentation, ie. Insurance cards, Living wills and Power of Attorney forms.
• Meet with resident and family to answer questions, provide support and to transition to nursing staff.
• Collaborate closely with nursing, social services, and other departments to ensure successful admissions and transitions.
• Work collaboratively with Concordia sister facilities to coordinate referrals, placements, and admissions across the organization.
• Maintain accurate referral and admission documentation while ensuring timely follow-up and communication.
• Market Concordia services including participation in community health fairs and organizational events.

Qualifications of the Admissions Coordinator:

• at least one year experience in healthcare admissions, long-term care, social services, or a related field preferred.
• Strong communication, customer service, and organizational skills.
• Ability to multitask, prioritize responsibilities, and manage multiple referrals simultaneously.
• Professional, compassionate, and welcoming approach when working with residents and families.
• Knowledge of Skilled Nursing, Personal Care, or Memory Care admissions preferred.

Schedule:

• Full-time position.
• Weekend rotation approximately every 6 weeks.

Why Join Concordia at Villa St. Joseph?

For over 140 years, Concordia Lutheran Ministries has been committed to providing the highest quality of care to the residents and patients that we serve every day. By working as an Admissions Coordinator at Concordia, you have the opportunity to carry out our company’s mission and make a difference in someone’s life.

Concordia offers an excellent benefits package, competitive wages, and an environment of growth for all of our employees. Come join our team today!