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Bailey's Crossroads, VA
Member Experience Lead - Bailey's Crossroads

Member Experience Lead - Bailey's Crossroads

GBG LLC

Posted 2 months ago, valid for 10 days

Bailey's Crossroads, VA, US

$14.77 per hour

Full Time

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Sonic Summary

The position involves leading Member Experience operations at a home gym, focusing on member service, scheduling, and inventory management.
The role requires a minimum of 2 years of experience in a similar position and offers a competitive salary of $50,000 per year.
Key responsibilities include motivating staff, ensuring adherence to policies, and conducting daily and monthly inventory checks.
Candidates must possess strong organizational, communication, and leadership skills, along with a high level of professionalism and integrity.
The ideal candidate should be self-motivated and capable of handling customer issues with patience and tact.

Position Summary:

Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory. This position reports to the home-gym General Manager.

Major Responsibilities:

Lead Member Experience TM in their home Club Gym to ensure policies and procedures as outlined.
Motivate Member Experience in their home Club Gym to emphasize superior Member Experience.
Schedules for Member Experience at their home Club Gym.
This position is a regularly scheduled member experience position in their home Club Gym.
Support retail, concession, promotions.
Conducts daily and month-end retail and concession inventories.
Inventory Control to include locking up storage, receiving and reconciling incoming merchandise.

Qualifications & Requirements:

Be self-motivated and able to motivate staff in a positive manner
Must be organizational
Possess strong motivational, communication, team building and training skills.
Must have a high level of professionalism, honesty, integrity and work ethic.
Must promote team spirit in the workplace.
Possess good leadership abilities.
Ability to handle customer issues with patience, tact and professionalism.

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