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Medical Office Manager – Ophthalmology
Luxor Eye Institute | Bakersfield, CA | Full-time, on-site
Schedule Monday–Friday, with occasional Saturdays
Luxor Eye Institute is a growing ophthalmology practice focused on attentive, concierge-level patient care. We’re hiring a Medical Office Manager to lead our front desk and patient coordination teams and oversee the daily operations that shape each patient’s visit.
You’ll report to the Director of Operations and make day-to-day decisions about staffing coverage, team priorities, and patient flow. When the schedule runs behind, a handoff breaks down, or a patient raises a concern, you’ll coordinate the response and see it through.
What you’ll lead
Luxor Eye Institute | Bakersfield, CA | Full-time, on-site
Schedule Monday–Friday, with occasional Saturdays
Luxor Eye Institute is a growing ophthalmology practice focused on attentive, concierge-level patient care. We’re hiring a Medical Office Manager to lead our front desk and patient coordination teams and oversee the daily operations that shape each patient’s visit.
You’ll report to the Director of Operations and make day-to-day decisions about staffing coverage, team priorities, and patient flow. When the schedule runs behind, a handoff breaks down, or a patient raises a concern, you’ll coordinate the response and see it through.
What you’ll lead
- Team performance. Set daily priorities, assign coverage, train new hires, coach employees, and address attendance and performance concerns directly.
- Patient flow. Oversee scheduling, registration, check-in, and checkout. Coordinate with clinical and billing teams to resolve delays and incomplete handoffs.
- Patient experience. Make sure patients receive timely updates during delays. Step in when concerns escalate and follow through on the resolution.
- Office systems. Reinforce accurate use of Nextech, maintain office procedures and reports, oversee supplies, and protect patient confidentiality.
- Process improvement. Identify recurring problems, assign clear ownership, and follow up to verify that changes are working.
What you bring
- Experience managing an office or supervising administrative operations, including direct staff supervision and performance coaching.
- Working knowledge of patient scheduling, registration, and medical office workflows.
- Sound judgment when balancing staffing needs, patient concerns, and competing priorities.
- Comfort with spreadsheets, operational reporting, and practice management systems.
- Working knowledge of HIPAA and patient confidentiality practices.
- High school diploma or equivalent.
Experience in ophthalmology, optometry, or another healthcare setting is strongly preferred. Experience with Nextech, insurance verification, or patient coordination is a plus.
Luxor Eye Institute is an equal opportunity employer.
Luxor Eye Institute is an equal opportunity employer.
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