Colorectal Surgery Medical Office Specialist

Join Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist for to support one of our Colorectal Surgeons!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

$1500 sign on bonus available for select positions. Effective through December 31, 2026.

The "Medical Office Specialist" provides Front/Back office duties to various gastroenterology providers in an outpatient setting. Open to individuals who have finished their Medical Assistant (MA) program or those in need of clinical hours before starting graduate school (18-24 months required). This position is a traveling Medical Assistant/Medical Office Specialist who will be primarily supporting providers downtown and at the Lutherville office. 

Front Office Duties:

1. Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
2. Schedule and confirm patient appointments and procedures
3. Verify patient insurance information and collect co-pays or fees as needed.
4. Answer phone calls, respond to inquiries, and provide information to patients and other callers.
5. Complete patient check-in and check-out processes.

Back Office Duties:

1. Take patient vital signs, record medical histories, and update electronic health records (EHR).
2. Administer injections and immunizations as directed by healthcare providers. (on-site training provided)
3. Perform basic laboratory tests, including specimen collection and processing.
4. Provide patient education and instructions as directed by healthcare providers.

• Education and Work Experience:
• High School Diploma or GED
• A minimum of one-year experience, preferably in a medical office setting.

• Certification Requirements:
• CPR-preferred

• Other Requirements:
  • Will be required to travel to satellite offices including but not limited to:
    • Lutherville

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.