Life - Case Manager

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us  

The Cincinnati Insurance Companies' Life Underwriting & Policy Issue department is currently seeking a case manager.

The pay range for this position is $18.00 - $20.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• complete all facts of application processing, including input and policy issuance
• enter information into Lifepro and AppTrac systems
• provide excellent customer service to agents, field representatives and vendors
• obtain requirements as determined by underwriting
• process initial premium and activate coverage

Be equipped with:

• excellent verbal and written communication skills
• strong attention to detail
• adaptable to change in a positive manner
• effective time management skills
• capable of working with and supporting underwriting and team members
• strong problem solving skills
• customer service experience
• professional telephone etiquette
• knowledge of Microsoft® Office products

Bring education or experience from:

• an associate's degree (preferred)
• two or more years business experience (preferred) 
• Lifepro experience (preferred)

Enhance your talents  

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.  

Enjoy benefits and amenities  

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.  

Embrace a diverse team  

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.