Solar Technician

Service Technician

Company: My Generation Energy, Inc.

Location: Hyannis, MA (100 Independence Drive) — with travel to customer sites across Cape Cod and surrounding service area

Reports to: Solar Care Division Manager 

Employment Type: Full-Time

About the Role

My Generation Energy is looking for an experienced Service Technician to join our team. This role is central to our Solar Care division, providing operations, maintenance, and monitoring support to keep customers' solar systems running reliably. You'll also perform general field service work and assist our installation crew when needed. This is a hands-on, customer-facing position suited to someone who takes pride in quality workmanship and clear communication.

Responsibilities

Field Service & Repair

• Diagnose and troubleshoot system issues, replace inverters, panels, and resolve connectivity problems (e.g., reconnecting systems that lose internet/monitoring connectivity)
• Install critter guards and other protective equipment
• Ensure all equipment is properly weather-sealed
• Load and unload tools and equipment for service calls
• Any and all other repairs and troubleshooting as needed

Installation Support

• Assist the installation crew as needed on active projects

Customer & Team Communication

• Interact with customers professionally, explaining technical issues and repairs in clear, simple terms
• Maintain professional communication with the install crew, corporate office, and customers, ensuring information flows clearly across all channels

Standards & Site Care

• Follow all applicable building codes and standards while servicing systems
• Leave every job site clean and orderly

Required Skills & Qualifications

• Strong analytical and problem-solving skills, with a methodical approach to troubleshooting
• Working knowledge of hand-held power tools
• Professional, friendly communication style with customers, colleagues, and vendors
• Comfortable working independently or as part of a team; brings a can-do attitude
• Valid driver's license
• Ability to lift up to 60 lbs and perform physical work, including time on rooftops and in varied outdoor conditions

Preferred Skills

• Ability to read and interpret building/site plans
• Ability to read and apply equipment manuals and manufacturer documentation
• Prior experience with solar PV systems or related electrical/mechanical trades

How to Apply

Email your cover letter and resume to hr@mygenerationenergy.com, or complete the application form below.