Story Land - Happy Hauntings Park Services Host

Roles and Responsibilities: 

• Interact with guests and coworkers in a pleasant and inviting manner! 

• Provide exceptional guest service through assisting guests with their questions or issues  

• Execute cleaning tasks as outlined in training and Standard Operating Procedures 

• Sweep interior floors as well as outdoor walkways 

• Ensure that all pathways are litter free 

• Return food trays to food stands and maintain clean condiment and food line areas 

• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis 

• Ensure benches and flowerbeds are clean and free of debris 

• Accurately and promptly report maintenance problems to the proper authorities 

• Protect guests' belongings, deliver lost and found items immediately 

• All other duties and special projects assigned by leadership 

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. 

Education and Experience: 

• No education requirements for this position 

• No previous work experience required 

Requirements:   

• Must be at least 14 years of age to comply with New Hampshire Child Labor Laws 

• Ability to work flexible schedule, including evenings, weekends, and holidays  

• Must have reliable transportation to and from work for your scheduled shift 

• Ability to comply with all uniform policies 

• Must possess strong attention to detail and desire to keep park clean and presentable 

• Ability to safely and properly use a variety of cleaning equipment, including brooms and mops 

• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines 

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner 

• Ability to follow direction, multi-task, and work as part of a team as well as independently 

Physical Requirements: 

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time 

• Ability to remain on feet for majority of the workday 

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more 

• Ability to consistently use hands to grasp, control, move objects/tools 

• Ability to see details of objects that are more than a few feet away 

Working Conditions: 

• Frequent exposure to all outdoor and indoor areas of the park 

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions 

• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals 

• Subject to bloodborne pathogens; Proper PPE is required in these situations. 

• Subject to frequent interruptions and requests that may require reprioritization of activities 

Working at Story Land is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!