Description

The Government Inside Sales Representative is responsible for developing and maintaining relationships with government agencies and public sector clients to generate sales opportunities and support company growth. This role manages inbound and outbound sales activities, prepares quotes and proposals, follows up on bids and contracts, and works closely with internal teams to ensure customer satisfaction and timely delivery of products or services.

Essential Duties and Responsibilities

Develop and maintain relationships with federal, state, local, and municipal government customers
Generate new business opportunities through outbound calls, emails, and lead follow-up
Respond to customer inquiries regarding products, pricing, contracts, and availability
Prepare and submit quotes, proposals, and bid documentation in accordance with government requirements
Maintain knowledge of government purchasing processes, contracts, and procurement regulations
Track sales activities, opportunities, and customer interactions within CRM systems
Coordinate with operations, purchasing, and logistics teams to ensure accurate order fulfillment
Follow up on open quotes, bids, and contract opportunities to maximize sales conversion
Maintain current knowledge of company products, services, and competitive offerings
Assist with contract renewals and ongoing account management activities
Meet or exceed established sales goals and performance metrics

Requirements

High school diploma or equivalent required; associate or bachelor’s degree preferred
Previous inside sales, customer service, or government sales experience preferred
Strong communication, negotiation, and relationship-building skills
Ability to manage multiple projects and deadlines in a fast-paced environment
Proficiency with Microsoft Office and CRM software
Strong organizational skills and attention to detail
Knowledge of government procurement processes is a plus

Physical Requirements

Prolonged periods of sitting and working on a computer
Ability to communicate effectively by phone and email

Work Environment

Office-based position with standard business hours
Occasional travel may be required for meetings, training, or industry events

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