JOB TITLE: FIELD SERVICE TECHNICIAN

PRIMARY FUNCTION:

The Field Service Technician position supports the branch, and client, in all HVAC, Diesel Generators and Electrical Distribution maintenance, installation, and repair needs. This position ensures that all rental equipment maintenance and repair needs of the branch is conducted in an efficient, accurate, and timely manner. This role provides a great opportunity to learn and grow within our service department and beyond.

PRIMARY DUTIES:

Performs maintenance, testing, and repairs of HVAC, Diesel Generator and Electrical Distribution equipment in both the shop and in the field
Act as a liaison between customers, and other departments of the branch, to ensure customer expectations are met and exceeded in terms of rental equipment maintenance and repair
Trouble shoot all rental equipment for most efficient way to get equipment back online
Maintain professional and ethical business relationships with all customers and co-workers following the established company policies and procedures
Produce all required service tickets and/or documentation accurately, completely, and in a timely manner
Communicates with the team for ordering and stocking of needed parts, equipment, and accessories
Communicates with team for coordinating delivery and pickup of parts, equipment, and accessories
Foster good working relationships with clients and team members by training on parts, equipment, and accessories
Be an ambassador for safety, making sure all work is done in the safest manner
Continuous growth of knowledge for all Company products, inventory, and delivery capabilities
Assist with stocking, pick-up, and delivery of all parts, equipment, and accessories
Maintain a clean work environment
Performs other tasks and duties as assigned by Management

EDUCATION & SKILLS REQUIRED:

Must be mechanically inclined with HVAC/and or Generator background and knowledge of various HVAC/Power systems and controls
Must be able to travel locally and regionally
Must be able to multi-task and work on many different projects at one time
Must be able to work independently, and in a team environment, to prioritize and accomplish assigned projects
Must be detail oriented and organized
Must have a valid state driver’s license with a moderately clean driving record
Must be able to stand, sit, and kneel for long periods of time in all weather conditions
Must be able to frequently lift 50+ lbs.

Full breakdown of the position's physical requirements are attached.

4-Horn Power & HVAC is an Equal Opportunity Company.

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