Automotive General Sales Manager and Finance Director

Are you ready to take yourdealership experience to the next level by leading both the sales desk andfinance operation? We are looking for a hands-on Automotive Sales and FinanceDirector / General Sales Manager who can structure deals, develop people,deliver strong results and create a better buying experience for customers.

We are an independent pre-owneddealership serving Bellingham and the surrounding Whatcom County communitiessince 2009. We are focused on building a sales operation where production,teamwork and customer care support one another. This is an opportunity to workdirectly with ownership, develop the team and make a meaningful impact on howthe dealership sells, funds and delivers vehicles.

Our Bellingham operation is lookingfor an experienced leader who can produce, coach and follow through. If you arean established Finance Director, GSM or F&I Manager ready to take onbroader sales-desk and leadership responsibilities, we want to meet you.

• Directcollaboration with ownership on priorities, expectations and improvements.
  
• Leadershipresponsibility across sales, desk and F&I operations.
  
• Opportunity tocoach and develop sales and finance professionals.
  
• Competitivecompensation and high income potential.
  
• Opportunity toimprove dealership processes and customer experience.
  
• A hands-onleadership role where your ideas and results make a difference.
  
• Health benefits
  
• A place you cancall home!
  

• Desk andstructure deals, support trade appraisals and negotiations, and help the teamclose business.
  
• Presentfinancing and protection products, work with lenders, secure approvals andcomplete transactions within approved policies.
  
• Coach sales andF&I staff, conduct focused huddles and develop consistent sales and financeprocesses.
  
• Ensure dealfiles, signatures, lender stipulations and required documentation are completeand follow transactions through funding.
  
• Ensure dealscomply with applicable policies, regulations and approved dealershipprocedures.
  
• Maintainaccurate CRM and deal records, monitor follow-up and conversion, and useperformance data to coach the team.
  
• Work closelywith BDC, accounting, service and other managers to ensure customer commitmentsare communicated and fulfilled.
  
• Resolvecustomer concerns, document commitments and ensure appropriate follow-up afterthe sale.
  
• Audit completeddeals and identify opportunities to improve profitability, compliance, processand customer experience.
  
• Qualifications of AutomotiveSales and Finance Director
  
• Demonstrateddealership experience in sales management, F&I management, Finance Directoror GSM leadership.
  
• Comfortableworking both the sales desk and finance process.
  
• Proven salesand finance performance with strong deal-structuring skills.
  
• Experiencecoaching, developing and holding sales and F&I team members accountable.
  
• Strongorganizational discipline with paperwork, lender requirements, customerinformation and compliance.
  
• Excellentnegotiation, presentation and verbal/written communication skills.
  
• Customer-firstjudgment with the ability to balance profitability and customer satisfaction.
  
• Proficient withdealership CRM and DMS systems; Tekion experience is a plus.
  
• Valid driver’slicense.
  
• ExperiencedF&I Managers who have taken on sales-desk and coaching responsibilities areencouraged to apply alongside established Finance Directors and General SalesManagers.