Job Overview

We are looking for an experiencedManager – Operations Finance to take dedicated ownership of day-to-dayOperations Finance activities and strengthen Financial, Commercial andWorkforce Governance. The role will focus on SOW Management (End-to-EndCycle), Billing & Accounts Receivable, Daily Revenue Tracking, Revenue& Budget Forecast Management, Workforce/HC Management, Capacity &Utilization Management, OT, PO Utilization, Revenue Forecast vs. Actuals,Variance Analysis and Management Reporting, ensuring Timely Reviews,100% Billing, Effective PO Utilization, Strong Financial Controls, RevenueLeakage Control and Actionable Business Insights to enable faster andinformed business decisions.

Key Responsibilities

1. SOWManagement – End-to-End Cycle

Manage the complete SOW lifecycle, including drafting, stakeholders review, approvals, PCRs, renewals, amendments and commercial tracking.
Ensure alignment of SOW terms, pricing, volumes, HC and operational requirements.
Monitor SOW timelines and proactively drive pending reviews, approvals and closures.

2.Billing, Revenue Assurance & Accounts Receivable

Manage end-to-end billing coordination and validate HC, volumes, rates, PO and commercial terms.
Ensure 100% and accurate billing and identify potential revenue leakage.
Coordinate with Finance for invoicing, reconciliation, accounts receivable, collections and resolution of billing discrepancies.
Monitor revenue realization and provide timely visibility of revenue risks.

3.Revenue, PO & Utilization Management

Monitor Daily Revenue, PO Utilization, Billing Realization and Revenue Trends.
Track daily volumes, deliverables, capacity and utilization for transactional projects.
Identify under/over-utilization and proactively highlight exceptions to Operations Heads.
Partner with Operations to improve capacity utilization and minimize revenue loss.

4.Workforce & OT Management

Manage Workforce Planning and HC requirements based on volumes, productivity and operational requirements.
Monitor Required HC vs. Actual HC and backfill requirements.
Identify capacity gaps, excess HC and workforce optimization opportunities.
Calculate and validate OT requirements and monitor the associated cost impact.

5.Financial Planning, Forecasting & Variance Analysis

Manage Revenue and Budget Forecasts and Forecast vs. Actuals for Operations and supporting functions.
Conduct Budget vs. Actual Variance Analysis, identify key drivers and coordinate corrective actions.
Provide visibility of financial risks, opportunities and cost/revenue trends to management.

6.Management Reporting & Business Insights

Prepare timely MIS, dashboards, KPI reports and exception-based management reports covering revenue, billing, PO utilization, HC, utilization, OT, budget and cost.
Provide actionable business insights and recommendations to Management and Business Heads for faster decision-making.
Proactively highlight revenue leakage, cost risks, operational gaps and improvement opportunities.

7.Business Partnering & Process Improvement

Partner with SOW Owners, Operations/Department Heads, Supporting Functions, Finance, HR/WFM, HO and client stakeholders.
Ensure timely reviews, approvals, follow-ups and closure of critical actions.
Drive process standardization, automation and continuous improvement across Operations Finance.
Strengthen governance and reduce single-point dependency across critical activities.

Skills& Qualifications

MBA in Finance, M.Com, or Bachelor’s degree in Finance/Accounting or a related Finance discipline.
5+ years of relevant experience in Operations Finance, Business Finance, Commercial Finance, FP&A or related areas.
Strong experience in SOW/Contract Management, Billing, Revenue Assurance, Budgeting, Forecasting, Workforce Planning and Financial Analysis.
Strong proficiency in MS Office Suite, particularly Excel, Word and PowerPoint, with advanced Excel skills for data analysis, financial modelling and management reporting.
Hands-on experience with Billing/Finance tools and systems for billing management, invoice processing, reconciliation and reporting.
Strong analytical, problem-solving and decision-making skills.
Excellent stakeholder management, communication and business partnering skills.

KeySuccess Measures

IJP Eligibility Criteria

1. Experience & Educational Background

Minimum 1 year of experience in the current role.
Educational qualification or practical work experience in Accounts & Finance / Finance / Accounting.
Basic understanding of business and operational processes is preferred.

2. Performance

Should have consistently met or exceeded performance expectations during the last three appraisal cycles.
Should have no active Performance Improvement Plan (PIP) or disciplinary action within the last six months.

3. Skills & Competencies

Strong communication and presentation skills.
Good product and process knowledge.
Thorough knowledge and strong proficiency in MS Office applications, including MS Word and PowerPoint.
Advanced/Expert-level proficiency in MS Excel, including reporting and data analysis.
Ability to analyze issues, identify root causes, and provide effective solutions will be an added advantage.
Ability to independently create, review, revise, and finalize documents, ensuring accuracy, completeness, and proper formatting.

4. Attendance & Professional Conduct

Consistent attendance with no major attendance or policy violations.
Demonstrates a positive attitude, professionalism, ownership, and willingness to learn.

5. Flexibility & Working Requirements

Should be flexible to support business and operational requirements as needed.
Should be comfortable working 6 days a week.
The position is based in Bangalore.

6. Internal Requirements

Employees must have completed a minimum of 1 year in the current project, wherever applicable.
Manager's recommendation is mandatory.
Employees must inform their current reporting manager before submitting their IJP application.

7. Who Can Apply?

AM and above employees who meet all the above eligibility criteria are encouraged to apply.

8. Cooling-Off Period

To encourage thoughtful applications and minimize mid-process withdrawals, employees who voluntarily withdraw their IJP application after submission will be eligible to apply for another IJP only after completing a 3-month cooling-off period.

Learn more about this Employer on their Career Site

Manager – Operations Finance (AM/OM)