Department: Educational Technology /Academic Affairs

Reports To: Senior Associate Provost

Employment Type: Full-Time

FLSA Status: Exempt

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.

Work Arrangement: Remote work arrangements may be possible in accordance with University policy. On-site availability in Berea, OH, is preferred.

Job Summary

The Instructional Designer and Educational Technology Specialist partners with faculty and staff to enhance teaching and learning through effective instructional design, pedagogy, learning technologies, and emerging technologies. The position provides a hybrid of Learning Management System (LMS) support and strategic instructional design expertise, with particular emphasis on faculty development, course design, accessibility, Quality Matters standards, artificial intelligence (AI), and emerging educational technologies.

The position provides functional support and administration for the University's Canvas LMS and selected educational technology applications while helping faculty move beyond the technical use of technology to its intentional and effective application to teaching and learning. The position consults with faculty on the design and delivery of online, hybrid, and HyFlex courses; provides professional development; supports responsible and effective use of AI and emerging technologies; and evaluates technologies for their pedagogical value.

The successful candidate will bring strong knowledge of instructional design and the science of learning, current educational technology trends, and emerging technologies and will be able to translate those areas of expertise into practical support for faculty with varying levels of technological experience.

Position Emphasis

The position intentionally balances three complementary areas of responsibility:

LMS and educational technology support – ensuring faculty, staff, and students have reliable functional support for Canvas and University-supported technologies.
Instructional design and faculty development – partnering with faculty to strengthen course design, pedagogy, assessment, accessibility, and student engagement.
Emerging technology and AI leadership – helping the University and its faculty understand, evaluate, and responsibly integrate rapidly evolving technologies into teaching and learning.

Essential Functions and Responsibilities

The following outlines the primary functions of the position and is not intended to be a complete description of all duties.

LMS and Educational Technology Support

Provide functional support for the University's Canvas LMS for faculty, staff, and students, including navigation, course development, content organization, assignments, assessments, rubrics, modules, and other LMS features.
Perform designated Canvas LMS administration, configuration, troubleshooting, third-party integrations, LTI management, and coordination with Information Technology and vendors.
Assist with resolving educational technology issues and coordinate with the IT Help Desk and vendors when issues require additional technical support.
Develop and maintain instructional resources, tutorials, documentation, and other materials that support effective use of the LMS and educational technologies.

Instructional Design and Faculty Consultation

Partner with faculty to design and redesign effective, engaging, accessible, and student-centered courses and learning experiences.
Advise faculty on instructional strategies, learning activities, assessment, course organization, student engagement, and alignment of learning outcomes with instructional methods.
Provide specialized consultation for online, hybrid, and HyFlex course design and delivery.
Apply principles of instructional design, science of learning, universal design for learning, accessibility, and effective pedagogy to course development.
Conduct course reviews using Quality Matters (QM) standards and support faculty in identifying and implementing opportunities for course improvement.
Provide consultation and technical support related to electronic promotion and tenure portfolios as needed.

Faculty Development and Emerging Technologies

Develop and facilitate professional development opportunities for faculty and staff focused on instructional design, pedagogy, educational technology, AI, and emerging technologies.
Provide individual and group consultations to help faculty identify appropriate technologies and determine how those technologies can enhance teaching and learning.
Serve as a campus resource for AI in teaching and learning, including emerging AI tools, AI-aware course design, assessment strategies, academic integrity, accessibility, and responsible and ethical use.
Monitor developments in AI and other emerging educational technologies and assess their potential instructional applications, limitations, risks, and benefits.
Support faculty experimentation and innovation with emerging technologies through consultations, demonstrations, pilots, and professional learning.
Evaluate educational technology tools for instructional effectiveness, accessibility, usability, integration, and alignment with institutional needs.
Participate in professional conferences, workshops, seminars, communities of practice, and other learning opportunities to maintain current knowledge of instructional design, pedagogy, AI, and emerging educational technologies.

Faculty and Employee Development

Provide onboarding and training for new faculty related to Canvas, instructional technologies, course design, and effective teaching practices.
Support ongoing employee professional development related to educational technology, instructional design, pedagogy, AI, and emerging technologies.
Develop workshops, presentations, videos, guides, and other professional learning resources responsive to faculty and staff needs.
Collaborate with academic and administrative units to identify instructional technology and faculty development priorities.

Collaboration and Institutional Support

Collaborate with Information Technology, Academic Affairs, faculty, staff, and other University partners to advance effective teaching and learning through technology.
Serve as a liaison between faculty and Information Technology for instructional technology needs, helping translate pedagogical needs into appropriate technical solutions.
Contribute to institutional initiatives involving online learning, educational technology, AI, accessibility, academic innovation, and student success.
Participate in Quality Matters membership activities, course identification, reviews, and related quality-assurance initiatives.
Maintain timely communication regarding projects, emerging issues, technology needs, and faculty support trends.
Perform other duties as assigned by the Senior Associate Provost and/or Senior Instructional Designer.

Qualifications

Required

Master's degree in Instructional Design, Instructional Technology, Educational Technology, Learning Design, eLearning, or a closely related field.
Three or more years of professional experience in instructional design, educational technology, learning experience design, or a related field.
Demonstrated experience designing and supporting online, hybrid, and/or HyFlex courses.
Demonstrated experience supporting and administering Canvas or another major LMS.
Strong knowledge of instructional design principles, learning science, effective pedagogy, assessment, accessibility, and student-centered course design.
Demonstrated ability to provide faculty development and individualized consultation to faculty with varying levels of technological expertise.
Demonstrated knowledge of current educational technologies and emerging technologies, including generative AI and its applications in teaching and learning.
Ability to evaluate technology tools not only for technical functionality but also for pedagogical effectiveness, accessibility, usability, and instructional value.
Strong interpersonal, written, verbal, presentation, and consultation skills.
Ability to work collaboratively within an academic environment and establish effective relationships with faculty and staff.
Strong organizational skills and ability to manage multiple projects, priorities, and deadlines.
Ability to adapt, learn continuously, and remain current in a rapidly changing educational and technological environment.

Preferred

Quality Matters certification or experience conducting QM course reviews.
Experience with AI-enabled educational technologies and AI-aware teaching and learning practices.
Experience with Universal Design for Learning and accessible course development.
Experience with Canvas administration and third-party integrations/LTIs.
Experience with video, lecture capture, multimedia, polling, collaboration, and presentation technologies.
Experience developing instructional videos, tutorials, websites, infographics, and other digital learning resources.
Experience with helpdesk or ticketing systems.
Experience supporting faculty with electronic promotion and tenure portfolios.
Experience working in higher education.

Working Conditions and Physical Effort

Work is normally performed in a typical interior/office environment or from a dedicated home office. The position may require occasional movement to classrooms, offices, or other campus locations to support instructional technology, faculty development, and educational technology initiatives. The position requires the ability to sit, stand, hear, and see continuously, and to walk, write, and type frequently. Occasional lifting of up to 25 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

How to Apply

Review of completed applications will begin immediately and continue until the position is filled. For strongest consideration, please submit your application before November 16, 2026. Interested candidates should submit a resume and cover letter via the “To Apply” link on Baldwin Wallace University’s Employment and Careers webpage. We appreciate all applicants; only those selected for an interview will be contacted.

Additional Information

Employment is contingent upon successful completion of a background check, meeting applicable pre-employment requirements, and compliance with University and departmental policies, including completion of required training.

Baldwin Wallace University is an EEO employer and educator. We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.

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Instructional Designer and EdTech Specialist