Senior Consultant – Epic Patient Flow and Capacity Management

Senior Consultant – Epic Patient Flow and Capacity Management (Epic Grand Central)

• Start Date: ASAP
  
• Duration: 4month Contract 2 Hire
  
• Daily Working Hours: Full-Time
  
• Travel: Hybrid – Up to 50% travel required
  
• Work authorization: Must be eligible to work in the U.S. without company sponsorship
  
• No Third Parties Please
  

Key Responsibilities

• Support and deliver Epic Grand Central implementation, optimization, upgrade, assessment, and stabilization engagements.
  
• Independently lead defined application, workflow, testing, reporting, data, training, or readiness workstreams.
  
• Analyze current patient flow operations, system configuration, workflows, performance data, governance, and organizational constraints.
  
• Design and document future-state workflows for bed requests, bed assignment, patient placement, transfers, level-of-care changes, environmental services, transport, discharge progression, and capacity escalation.
  
• Configure and optimize Epic Grand Central functionality including patient movement, bed planning, bed boards, unit and room configuration, transfer workflows, environmental services, transport, and discharge-related tools.
  
• Analyze dependencies across Grand Central, Prelude, Cadence, ASAP, EpicCare Inpatient, Orders, OpTime, Rover, Cogito, interfaces, and third-party capacity management technologies.
  
• Support the design of capacity command center workflows, role definitions, escalation pathways, decision thresholds, communication processes, and performance reporting.
  
• Develop and execute unit, application, integrated, regression, and user acceptance testing.
  
• Support data validation and reconciliation related to beds, rooms, units, departments, patient classes, and patient movement.
  
• Facilitate client working sessions and present findings, recommendations, design decisions, risks, and project status to operational, clinical, and technology stakeholders.
  
• Track workstream scope, deliverables, milestones, risks, issues, dependencies, and decisions.
  

Qualifications

• Bachelor's degree from an accredited college or university.
  
• Minimum 3 years of relevant experience in Epic implementation, patient flow operations, healthcare technology, clinical informatics, or a related field.
  
• Epic Grand Central certification, prior certification with ability to renew, or substantial Grand Central experience with ability to obtain certification within an agreed period.
  
• Hands-on experience configuring, implementing, optimizing, or supporting Epic Grand Central.
  
• Experience supporting at least one Epic implementation, major upgrade, optimization initiative, or comparable patient flow technology project.
  
• Working knowledge of hospital patient movement, bed management, patient placement, transfers, environmental services, transport, and discharge processes.
  
• Strong analytical, written, verbal, and client-facing communication skills.
  
• Consulting experience or comparable client-facing delivery experience.
  
• Ability to travel up to 50% based on client and project requirements.
  
• Must be eligible to work in the U.S. without sponsorship.
  

Preferred Qualifications

• 5+ years of relevant Epic, patient flow, hospital operations, or healthcare technology experience.
  
• Additional Epic certification or experience in Prelude, Cadence, ASAP, EpicCare Inpatient, Orders, OpTime, Rover, or Cogito.
  
• Experience with centralized patient placement, transfer center operations, enterprise bed management, or multi-hospital capacity coordination.
  
• Experience supporting the design, implementation, or optimization of a capacity command center.
  
• Experience with discharge progression, interdisciplinary rounds, barriers to discharge, or length-of-stay improvement initiatives.
  
• Project management, clinical informatics, nursing informatics, Lean, or Six Sigma credentials.
  

Ideal Candidate Profile

• Hands-on Epic Grand Central expert who can independently lead workstreams and deliver results in a consulting environment.
  
• Strong analytical thinker who can connect operational workflows to Epic configuration decisions.
  
• Client-facing professional comfortable presenting findings and recommendations to operational, clinical, and executive stakeholders.
  
• Detail-oriented and organized with a track record of delivering in complex, fast-paced healthcare implementations.
  
• Brings technical depth, professionalism, and accountability to every engagement.
  

When working with Quoris as a consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/working environment.