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Mountain Sports School Sales Agent

Boyne Resorts
Posted 2 months ago, valid for 9 days
Location

Big Sky, MT 59730, US

Salary

Competitive

Contract type

Full Time or Part Time

Paid Time Off

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Sonic Summary

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  • The Mountain Sports School Sales Agent at Big Sky Resort is responsible for enhancing guests' ski and snowboard experiences by providing guidance on lessons and lift access.
  • This guest-facing role requires excellent communication skills and the ability to handle high volumes of in-person interactions while delivering exceptional customer service.
  • Candidates should have previous customer service experience, preferably in a resort setting, and familiarity with outdoor activities or recreational sales is a plus.
  • The position offers a salary of $17 to $20 per hour and requires at least one year of relevant experience.
  • Full-time seasonal team members receive various benefits, including a free all-mountain ski pass, discounted rentals, and eligibility for affordable housing.
Overview

 

As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes.


Responsibilities

  • Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options
  • Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism
  • Deliver exceptional customer service while juggling high volumes of in-person interactions
  • Keep the sales desk area clean, organized, and ready for the day’s traffic
  • Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need

Qualifications

  • Previous customer service and/or resort experience preferred
  • Experience with outdoor activities or recreational sales is a plus
  • Excellent communication skills—both written and verbal
  • Confident with computers and Microsoft Office Suite
  • Skilled at prioritizing and staying calm during busy times
  • Outgoing, approachable, and genuinely excited to talk about skiing and riding
  • Familiarity with RTP | One Resort software is a plus

 

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.