Hostperson - Michael Patrick's

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude 

• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns 

• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests 

• Handle guest complaints or issues professionally or bring them to the manager when necessary 

• Assist with running food, delivering and/or refilling guests’ drinks 

• Guide guests to their tables and present them with menus 

• Take to-go orders over the phone and in person 

• Engage with guests to ensure they're happy with food and service 

• Refill drinks and clear plates as needed during guest’s dining experience 

• Provide great customer service 

• Provide highchairs and other requested items to the guest 

• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements 

• 1 year of restaurant experience preferred 

• Organizational skills 

• Exceptional interpersonal and communication skills 

• Positive attitude 

• Work well in a team environment 

• Ability to multitask 

• Availability on weekdays, weekends, nights, mornings, and holidays 

• Must be able to read and write in English and handle math calculations