3 months contract with a Local Authority

Job Title: Early Help Worker

Job Purpose

The Family Support Worker / Early Help Practitioner willengage and empower children, young people (0–19 years), adults, and familiesthrough a strengths-based, solution-focused approach, ensuring families receivethe right support at the right time.

The postholder will assess needs, coordinate multi-agencysupport, deliver targeted interventions, safeguard children and vulnerableadults, and help families build resilience and independence. Working within aFamily Hub environment, they will act as a key point of contact for families,promoting access to universal, voluntary, and statutory services whilesupporting positive and sustainable outcomes.

Key Responsibilities

Family Support and Intervention

Manage and progress a caseload of children, young people, and families to achieve positive outcomes.
Conduct Early Help Assessments to identify strengths, needs, risks, vulnerabilities, and safeguarding concerns.
Develop, implement, and review outcome-focused family support plans in partnership with families.
Deliver one-to-one and group-based interventions tailored to identified needs.
Empower families to identify solutions, build resilience, and improve wellbeing.
Support parents in understanding child development and strengthening family relationships.
Promote children's education, attendance, and engagement through restorative and strengths-based approaches.

Safeguarding and Risk Management

Safeguard and promote the welfare of children, young people, and vulnerable adults.
Identify and respond appropriately to safeguarding concerns, following organisational policies and procedures.
Assess risks and ensure appropriate referrals are made to statutory and specialist services where required.
Undertake home visits to assess needs, monitor progress, and provide support.

Partnership and Multi-Agency Working

Coordinate and participate in Team Around the Family meetings, reviews, and other multi-agency forums.
Build effective working relationships with schools, early years providers, health professionals, housing services, and voluntary sector organisations.
Share information appropriately to ensure coordinated support for families.
Promote Early Help principles and contribute to a partnership approach where early intervention becomes everyone's responsibility.

Family Hub Support and Community Engagement

Support the day-to-day operation of the Family Hub and ensure a welcoming environment for families.
Provide information, advice, guidance, and signposting to relevant services and community resources.
Promote Family Hub services through events, community engagement activities, social media, and marketing initiatives.
Develop knowledge of available local services and maintain up-to-date information resources.
Organise and support consultation activities to gather feedback and understand community needs.

Record Keeping and Compliance

Maintain accurate and timely case records, assessments, plans, reviews, and case notes.
Record outcomes, progress, and exit strategies in line with service standards.
Ensure compliance with Data Protection legislation, confidentiality requirements, and information-sharing protocols.
Adhere to policies, procedures, quality assurance frameworks, and professional standards.

Professional Development

Participate in supervision, team meetings, training, and continuing professional development activities.
Keep up to date with legislation, safeguarding requirements, and best practice guidance.
Contribute to service improvement and the development of Family Hub provision.

Essential Experience

Experience of working directly with children, young people, and families in a support, education, social care, health, or community setting.
Experience of undertaking assessments and developing support plans.
Experience of delivering interventions to individuals and groups.
Experience of safeguarding children and vulnerable adults.
Experience of multi-agency working and partnership collaboration.
Experience of maintaining accurate records and case management systems.
Ability to engage hard-to-reach families and build positive professional relationships.
Experience of providing information, advice, guidance, and signposting services.

Desirable Experience

Experience working within Early Help, Family Hubs, Children's Services, or Family Support Services.
Experience delivering evidence-based parenting or family support programmes.
Experience supporting families with issues such as attendance, behaviour, budgeting, health, and wellbeing.

Essential Qualifications

Level 3 qualification (or equivalent) in Childcare, Children's Services, Social Care, Early Years, Youth Work, Health, Education, Community Work, or a related field.
Evidence of safeguarding training and ongoing professional development.

Desirable Qualifications

Level 4 or above qualification in a relevant discipline.
Early Help Assessment or Family Support-related qualification.
Training in restorative practice, solution-focused practice, or family intervention approaches.

Key Skills and Competencies

Strong communication and interpersonal skills.
Ability to build trusting relationships with children, young people, and families.
Excellent assessment, planning, and problem-solving abilities.
Knowledge of safeguarding legislation and procedures.
Ability to work independently and manage competing priorities.
Effective partnership and networking skills.
Strong organisational and record-keeping abilities.
Good IT skills and ability to use case management systems.
Commitment to equality, diversity, inclusion, and family-centred practice.

Special Requirements

Full UK driving licence and access to a vehicle for work-related travel (where required).
Willingness to work across multiple Family Hub locations.
Enhanced DBS check required.
Commitment to maintaining confidentiality and handling sensitive information appropriately.
Flexibility to attend training, meetings, and community events as required.

Additional Information

Pay Rate: Limited/Umbrella – £22.68 per hour
Location: 39 Caradoc Road, Seaforth, Liverpool, Merseyside, L21 4NB, United Kingdom
Working Hours: 36 hours per week
DBS Requirement: Enhanced DBS check required
Travel Requirements: The postholder may be required to travel between Family Hub locations and community settings in line with service needs.
Contract Type: Agency/Temporary (subject to client requirements)
Compliance Requirements: The successful candidate must comply with safeguarding, confidentiality, data protection, and relevant council policies and procedures.
Payment Schedule: Bi-weekly
Start Date: Immediate start available
Closing Date: Applications closing soon – early applications are encouraged

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