Operations Specialist – Multi-Site

Location: Travel across assigned portfolio

About the Role

SPM, LLC is looking for an Operations Specialist to support consistency and performance across a portfolio of communities. This role is built for someone who thrives on variety — one week you're auditing files at a Tax Credit property, the next you're helping a new Community Manager get their arms around move-in season. If you know property operations inside and out and want to use that knowledge across multiple sites instead of just one, this is your next step.

What You'll Do

Travel to assigned communities to support day-to-day operations, from leasing activity to resident account management
Conduct file audits and self-audits to confirm compliance with program requirements (Tax Credit, HUD, Section 8, and Conventional as applicable)
Partner with Community Managers and Assistant Managers on training, process consistency, and problem-solving
Support NSPIRE readiness and physical inspection preparation
Identify operational gaps and help implement corrective action plans
Report findings and progress to the RPM and other stakeholders
Step in to provide on-site coverage at communities as needed

What You Bring

Prior experience in multifamily property management (Community Manager or Assistant Manager background preferred)
Working knowledge of Affordable Housing programs (Tax Credit, HUD, Section 8) and/or Conventional operations
Comfort with property management software platforms
Strong organizational skills and attention to detail — you catch what others miss
Ability and willingness to travel regularly across the assigned portfolio
A collaborative, solutions-oriented approach to working with on-site teams

Why SPM

SPM, LLC manages 170+ communities across 12+ states, spanning Conventional, Affordable, and Student Housing portfolios. This role is a chance to build broad, portfolio-level experience and work closely with leadership while staying connected to the on-site work that keeps our communities running well.

SPM, LLC is an EEO employer and drug-free workplace.

Learn more about this Employer on their Career Site