Balance Control Specialist

Overview

United Community is seeking a detail-oriented and analytical Balance Control Specialist to join our team. This role is responsible for a wide range of balancing functions across our banking systems, including teller operations, ATM settlements, official checks, and federal/state backup withholding. You’ll play a key role in ensuring accuracy and compliance while supporting branch personnel through daily communication.

What You’ll Do

• Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more.
• Investigate and resolve outages, providing documentation for audits and management.
• Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires.
• Maintain teller over/short general ledger accounts.
• Assist with training and cross-functional support within the department.
• Recommend and implement productivity improvements with management approval.
• Support fraud trend investigations and compliance training.

Requirements For Success

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• 1–2 years of experience as a Teller or in a related banking role preferred.
• Familiarity with federal banking regulations and balancing procedures.
• Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word).
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently in a time-sensitive environment.
• Team-oriented with a willingness to cross-train and support others.

Conditions of Employment

• Full-time, non-remote position with evenings and weekends required as needed.

Travel

• Up to 5% required.

FLSA Status

• Non-Exempt

Pay Range