Room Attendant-Housekeeper

Job Details: Job Location: DoubleTree Hotel - Bloomington, IL, Position Type: Full Time, Salary Range: $15.00 - $15.50Hourly, DoubleTree by Hilton is now looking for a Room Attendant to join the team!  Housekeeping attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.  In addition, are responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. Benefits:Employer Paid Life InsuranceEmployer Paid Long Term DisabilityEmployer Paid Short Term DisabilityPaid Time Off Medical Dental Vision 401K with employer matchFlexible Spending Accounts (FSA)Voluntary Accident CoverageVoluntary Critical Illness CoverageVoluntary Life InsuranceAs a Hilton employee you are eligible to participate in the Team Member Travel Program.Qualifications: Job Title:   Room Attendant-Housekeeping                           Department:   HousekeepingReports To:  Executive Housekeeper  General Summary:Housekeeping attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.  In addition, are responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. In addition to housekeeping duties, this position will be responsible for performing Laundry Attendant duties as needed. Team members are expected to assist in both areas as needed to support daily hotel operations and maintain our standards of cleanliness and guest satisfaction.Based on business needs, the Housekeeper may be required to assist with Laundry Attendant duties as needed. This may include being reassigned to laundry duties to support daily operations and ensure departmental needs are met.Essential Functions: Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met Service guest rooms daily in accordance with hotel procedures, stock cart with room supplies, and replace bed linens and replenish guest room supplies Retrieve dirty linens, normally unsorted, from housekeeping rooms Separate linens by type, (sheets, towels, blankets, etc.) Pretreat stains Place dirty linens in washer and ensure proper setting for wash cycle Remove wet wash from washers and place in dryer at appropriate settings Fold and stack clean, dry linens in designated place on linen carts  Supporting Functions:In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.  Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers Empty wastebaskets and transport other trash and waste to disposal areas Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines Dust and polish furniture and equipment Keep storage areas and carts well-stocked, clean, and tidy Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items Sort, count, and mark clean linens, and store them in linen closets Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts Perform general laundry duties Specific Job Knowledge, Skills and Ability:  Strong knowledge of hotel cleaning procedures Ability to utilize all tools and supplies necessary including cleaning supplies and vacuum Ability to fully follow supervisor’s directions Ability to read, speak and write English sufficient to understand menus and special promotions, communicate with guests in a professional manner, assist guests with special requests, and to take orders Comply with all safety and security policies Keep storage areas and carts well-stocked, clean, and tidy Sort, count, and mark clean linens, and store them in linen closets Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts Other duties as assigned by supervisor   Qualification Standards      Communication:     Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests.            Education:      Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities.  Experience:      Preferred: One year of prior experience in the housekeeping function.Appearance:      All employees must maintain a neat, clean and well-groomed appearance including hair color.Other:      Additional language ability preferred. Physical Requirements Ability to bend, lift, and be standing or walking for an extended period of time Reaching by extending hand(s) or arm(s) in any direction Ability to lift items weighing up to 30 lbs. unassisted Must be able to push and pull weight equaling 100 lbs Manual dexterity of hands in order to manipulate cleaning supplies Ability to see within normal parameters Ability to hear within normal range  This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC) Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.