Guest Experience Lead: Snorkel Program

What you'll bring to the team

Guest Experience Lead Snorkel Program - SEA LIFE Minnesota

Ready to make a splash? Join the team at SEA LIFE Minnesota as a Part-Time Guest Experience Lead for our Snorkel Program and help create safe, memorable, and truly unforgettable underwater experiences for our guests!

What You'll Do

• Lead engaging, safe, and memorable snorkel experiences from start to finish.
• Welcome guests, build their confidence, and demonstrate the proper use of snorkel equipment.
• Keep the Snorkel Program running smoothly and on schedule while monitoring guest safety and experience both in and out of the water.
• Share fun, accurate, and engaging information about Rainbow Reef, its animals, and their natural history.
• Deliver educational talks, Behind-the-Scenes tours, and aquarium interpretation that bring the exhibits and animals to life.
• Work collaboratively across touch pools and other guest-facing areas to create a seamless experience.
• Address guest questions or concerns with professionalism and a positive attitude.
• Maintain strong knowledge of aquarium exhibits, species, and program content so you can encourage curiosity and further learning.
• Help maintain the highest standards of health, safety, and guest service.

Qualifications & Experience

What You'll Bring

• Current Open Water Dive or Lifeguard Certification.
• A fun, enthusiastic, and positive personality with a genuine passion for creating great guest experiences.
• Excellent communication and customer service skills.
• Confidence speaking to groups and engaging large crowds; public speaking experience is a plus.
• Ability to work independently while also being a strong team player.
• Reliable, punctual, and safety-minded.
• Flexible availability, including weekends (required).
• A love of animals, learning, and making a splash with guests!

Benefits

Benefits of Joining Merlin Entertainments!

Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards: Celebrate your achievements and hard work! 401(k) Program: Save for the future with company matching contributions. Tuition Reimbursement Programs: Get support for further education and career growth. Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨

Pay Range