Responsibilities
- Oversee overall technology deployments from end to end spanning multiple disciplines- Provide direction and partnership for project completion within each discipline to manage hardware installations, budget(s), vendor partnerships, milestones, and enterprise rollout schedules
- Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
- Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
- Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
- Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
- Mentor entry level talent on multiple disciplines
- Coach and provide technology expertise to end users to create collaborative solutions
- Continuously develop efficiencies that enable process improvement, change management, and growth within enterprise locations
- Capture annual infrastructure refresh needs, manage expenses, and identify cost savings
- Travel independently to enterprise locations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- Any proven administrative and project management skills
- 2+ years of experience in supporting a specific technology domain or system
- Advanced knowledge of Microsoft products
- Ability to collaborate in a team environment
- Proven administrative and project management skills
- Ability to articulate technology information to all levels of the organization
- Advanced communication skills to effectively share information with business leaders and stakeholders
- Advanced knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles
Desired
- Bachelor's Degree a technology discipline
- Any retail technology knowledge
- Any experience as a project manager
Learn more about this Employer on their Career Site
