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Benefits:
- 401(k)
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Profit sharing
- Training & development
Social Services Team Lead | Treasure Valley, Idaho
Location: Boise, Meridian, Nampa, Caldwell & surrounding Treasure Valley- occasionally Twin Falls/ID Falls
Employment: Full-time, 40 hours/week | Field-based / hybrid
Work allocation: ~30 hours direct service + ~10 hours team leadership
Posting range: $28–$32 per hourÂ
The opportunity
EverCare Mobile Health is seeking a proactive, field-focused Social Services Team Lead. Spend approximately 30 hours weekly delivering Community-Based Rehabilitation Services (CBRS) and 10 hours supporting onboarding, coaching, productivity, documentation quality, and facility relationships. This position is built for a high-energy leader who takes ownership of training outcomes and stays connected to the team in person.
Direct field services | approximately 30 hours/week
- Deliver authorized CBRS interventions consistent with individualized plans and applicable payer requirements.
- Help eligible patients build functional, coping, independent living, and community participation skills.
- Coordinate with behavioral health providers and facility partners while remaining within professional scope.
- Document services accurately and promptly and meet established service productivity expectations.
Lead responsibilities | approximately 10 hours/week
- Review weekly productivity, identify gaps, and follow up promptly with field staff.
- Review end-of-day reporting and reconcile discrepancies between scheduled, documented, and billable service hours.
- Complete monthly chart/documentation quality audits; coordinate permissible corrections and escalate compliance concerns.
- Support onboarding and hands-on training, including 30-, 60-, and 90-day check-ins and a documented 90-day assessment.
- Visit team members in facilities, coach in real time, and follow through on development plans.
- Build facility relationships, resolve routine operational barriers, and elevate clinical or personnel matters appropriately.
- Reinforce existing workflows and improve execution without unnecessary administrative process-building.
Required qualifications
- Bachelor’s degree in psychology, social work, counseling, human services, behavioral sciences, or another qualifying helping-sciences field.
- Eligibility to deliver and document CBRS under the applicable Idaho Medicaid/payer requirements (subject to credentialing verification).
- Experience in behavioral health, psychosocial rehabilitation, case management, or related human services.
- Strong communication, mentoring, time management, documentation, and accountability skills.
- Ability to travel among assigned Treasure Valley facilities and satisfy screening and access requirements.
Preferred qualifications
- Prior CBRS experience and knowledge of Medicaid documentation.
- Previous onboarding, field training, mentoring, or lead responsibilities.
- Experience in assisted living, skilled nursing, memory care, or other residential services.
- Experience in leading or managing a team of 5 or more people
What success looks like
New team members feel supported and demonstrate readiness by 90 days; team productivity and documentation are routinely reviewed; issues receive timely follow-through; and facility relationships are strong. You lead by example and spend meaningful time in the field.
About EverCare
EverCare Mobile Health serves individuals in residential, skilled nursing, and long-term care settings through compassionate behavioral health and supportive care. Our values: Help First; Embrace Change; Have Fun, Get Stuff Done; Built on Trust; Positive Impact.
EverCare Mobile Health is an Equal Opportunity Employer.
Learn more about this Employer on their Career Site
