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Key Responsibilities
1. Project Planning & Execution
• Lead the planning, execution, and delivery of IT and facilities projects from initiation to closure.
• Develop detailed project plans, including scope, timeline, resources, and budget.
• Monitor and report on project progress, risks, and issues, ensuring timely resolution.
• Coordinate with internal departments, contractors, and external vendors to ensure project deliverables are met on time and within budget.
2. Facilities Project Management
• Plan and manage facilities projects such as office buildouts, renovations, relocations, space planning, and infrastructure upgrades.
• Manage facilities vendors and service contracts and ensure minimal disruption to business operations during project work.
3. Stakeholder Management
• Collaborate with key stakeholders, including business leaders, IT teams, facilities staff, and end-users, to gather requirements and align project objectives.
• Facilitate communication between stakeholders, providing updates on project status and changes.
4. Technical Oversight
• Work closely with developers, engineers, system administrators, and facilities technicians to ensure technical feasibility and adherence to best practices.
• Assist in the identification and evaluation of new technologies, equipment, and functionalities that can enhance business processes and the work environment.
5. Change Management
• Apply change management processes to support the promotion of changes into production and the implementation of facilities changes, ensuring future readiness and regulatory compliance.
• Facilitate training sessions and create the necessary documentation to guide users through system and facilities changes.
6. Risk, Issue, and Safety Management
• Identify potential risks and issues that may impact project delivery and develop mitigation strategies.
• Ensure facilities projects meet health, safety, and building code requirements.
• Monitor project progress and address challenges proactively to keep the project on track.
7. Quality Assurance
• Ensure that project deliverables meet quality standards and business requirements.
• Conduct project reviews and retrospectives to identify lessons learned and opportunities for improvement.
8. Performance Tracking
• Track project performance against established KPIs and metrics, providing regular reports to management.
• Conduct post-project evaluations to identify lessons learned and opportunities for improvement.
9. Budget Management
• Manage project budgets across IT and facilities initiatives and ensure that resources are allocated efficiently.
• Track expenses and report on budget adherence and any variances.
Qualifications
• Bachelor’s degree in information technology, Computer Science, Construction/Facilities Management, Business Administration, or a related field; PMP, Agile, or Scrum certification is a plus.
• 6+ years of experience in project/program management, with at least 4 years managing IT and/or facilities implementations.
• Strong understanding of IT systems (SDLC, infrastructure) and facilities operations (buildouts, space planning, physical infrastructure, and vendor management).
• Proven experience in leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication, leadership, and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Familiarity with project management tools (e.g., Jira, SharePoint, Microsoft Project, etc.) and methodologies (e.g., Agile, Scrum, Waterfall).
• Working knowledge of facilities, building codes, safety standards, and contractor/vendor management is preferred.
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