Office Administrator

Company Overview:

At Ross Express, we take pride in being New England’s premier less-than-truckload (LTL) provider. Our commitment to reliability and exceptional service sets us apart in the industry. Not only do we deliver the highest standard of service to our customers, but we also prioritize the personal growth and development of our staff.
 Join our team and be part of a company that values excellence, integrity, and continuous improvement. Together, we’ll continue to redefine what it means to provide exceptional transportation services.

Position Summary:

As an Office Administrator, you will play a vital role in supporting our operations and ensuring smooth administrative processes. Your responsibilities will include auditing and typing freight bills, answering customer phone calls, assisting with service requests, and performing data entry for maintenance invoices. Your attention to detail and organizational skills will help maintain efficiency and deliver outstanding service to our customers.

Hours:

Monday–Friday, 9:00 AM–5:00 PM

Responsibilities:

• Freight Bill Auditing: Review and audit freight bills for accuracy.
• Typing Freight Bills: Prepare and type freight bills as needed.
• Customer Service: Answer incoming customer calls and assist with service-related inquiries.
• Data Entry: Enter maintenance invoice data accurately and promptly.
• Administrative Support: Provide general office support as required.

Qualifications:

• Attention to Detail: Ability to audit and process documents with precision.
• Dependability: Reliable and consistent in completing tasks.
• Customer Service Skills: Strong communication and problem-solving abilities.
• Experience: Preferred minimum of 1 year of data entry or administrative experience.
• Tech-Savvy: Comfortable using office software and data entry tools.

Benefits:

• Health / Dental / Vision / Life / Disability Insurance
• Paid Time Off
• 401(k) Matching
• Christmas Bonus
• Thanksgiving Turkey