The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.Â
Schedule: Saturday & Sunday 3pm-11pm
ResponsibilitiesÂ
Make exceptional guest experiences the priority in every interactionÂ
Contribute to a safe environment for all guests and employees per company and site-specific guidelinesÂ
Maintaining a ready to serve posture that is welcoming to guestsÂ
Make eye contact and smile to all guests to acknowledge themÂ
Prioritize assisting guests before other tasksÂ
Working efficiently, without rushing, to help guestsÂ
Use VPNE preferred word choices while speaking with guestsÂ
Follow all cash handling guidelines per company policiesÂ
Empty trash, sweep and perform other cleaning duties as neededÂ
Performs other duties as assigned within the scope of the Ambassador role.Â
Qualifications:Â
**Drivers license required**
Years of Experience: Entry LevelÂ
Language Skills: Proficient in English both verbally and writtenÂ
Education Requirements: High School Diploma/GEDÂ
Ability to read, write and verbally communicate in EnglishÂ
Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditionsÂ
Ability to receive medical and security clearance for one or more locationsÂ
Possess the manual dexterity to operate essential office equipment, including computers and cash registersÂ
Possess the mental acuity to be able to process cash and manual transactionsÂ
Ability to lift a minimum of 50 pounds and push a minimum of 200 poundsÂ
Be at least 18 years of ageÂ
Be able and willing to smile during every customer interactionÂ
Maintain uniform standards while around the accountÂ
Ability to create relationships with customersÂ
Organization and strong problem-solving abilitiesÂ
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