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Responsibilities
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service- Maintain compliance with the following: Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
- Verify ads are in stock
- Perform early removal breakdown
- Promote and follow company initiatives
- Sell products to customers and perform cashier functions, when necessary
- Monitor freight receiving and freight stocking standards
- Follow up on daily tours
- Monitor and adjust the 15-minute chart
- Maintain an awareness of daily sales
- Manage all maintenance/repair needs
- Respond to verbal customer comments/complaints/requests
- Complete customer incident and associate incident/accident report forms
- Process salvage
- Access on-line sales information
- Write Intersection Transfers
- Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- High School Diploma or GED
- Proficient in Microsoft Office
- Working knowledge of alarms, sprinklers, and printers
- Knowledge of QFC policies, procedures and organizational structure
- Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
- Ability to prioritize/multi-task while providing accurate/on-time results
- Ability to read/interpret documents
- Strong analytical and problem-solving skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Demonstrated ability to coach and train
- Strong attention to detail
- Ability to collaborate and work cooperatively in a team-based environment
- Familiarity with industry/technical terms and processes
Desired
- 6 months related experience
- First Aid/CPR
- Fork-lift Certification
- Food Safety Certification
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